Customer Data & Billing Operations Advisor

RINA Piraeus Team; Genova; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

RINA is seeking a Business Support Advisor to join its Genoa office within the Mediterranean & Africa Certification division. The role emphasizes administrative activities from creating customer records in the CRM to issuing invoices and managing orders, with strong data accuracy and customer communication at the core.

As a protected category candidate under Italian Law 68/99, you will support data management, invoicing and order processing while upholding compliance and high customer service

Competenze

• High School Diploma or GED required.
• Bachelor’s degree in business, finance, management or economics preferred.
• Strong attention to detail for contracts, invoices and records.

Mansioni

• Create, maintain and verify customer profiles in CRM.
• Input and maintain offer details in internal systems and prepare documents.
• Process contracts and customer orders ensuring timely delivery and updates.
• Generate and verify invoices; liaise with finance for payments and reconciliations.
• Communicate with customers about products, orders and billing.
• Investigate billing or order issues and coordinate with internal teams.
• Maintain compliant records of communications, orders and transactions.

Conoscenze

Customer data accuracy

Invoicing processes

Multitasking

Verbal and written communication

CRM systems

Microsoft Office (Excel, Word, Outlook

Formazione

High School Diploma/GED

Bachelor’s in Business Administration/Finance/Management/Economics

Strumenti

CRM systems

Microsoft Office

Descrizione del lavoro

RINA is seeking a Business Support Advisor to join its Genoa office within the Mediterranean & Africa Certification division. The role emphasizes administrative activities from creating customer records in the CRM to issuing invoices and managing orders, with strong data accuracy and customer communication at the core.

As a protected category candidate under Italian Law 68/99, you will support data management, invoicing and order processing while upholding compliance and high customer service