Viareggio-Based Yachting Ops & Billing Advisor

RINA Piraeus Team; Viareggio; In loco; EUR 23.000 - 26.000; Tempo pieno

Descrizione del lavoro

RINA is seeking a Junior Mediterranean and Africa Marine Yachting Business Support Advisor to join the Viareggio office in Italy. You will handle customer data, orders, offers, and invoicing while coordinating with internal teams for timely delivery.

The role emphasizes accuracy, proactive data management, and clear communication with customers, ensuring compliance with company procedures and documented standards.

Competenze

• Up to 3 years of experience in business support, customer service, order management, or similar roles.
• Strong communication skills and a customer-oriented approach.
• High attention to detail and good organizational skills.
• Proactive, reliable, and eager to learn.
• Good proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with CRM systems.

Mansioni

• Customer & Order Support: Manage customer data and assist in processing orders and contracts, coordinating with internal teams for timely delivery.
• Offer & Documentation Support: Prepare and manage customer offers in internal systems, ensuring documents are complete and accurate.
• Billing & Administrative Activities: Support invoicing and payment tracking, resolving simple discrepancies with Finance.
• Operational Support: Assist technical teams with administrative tasks, including timesheets.
• Customer Communication: Provide updates on orders or invoices and maintain professional communication.
• Issue Handling: Identify and help resolve discrepancies with other departments.
• Compliance & Data Accuracy: Maintain accurate records of customer data, orders, and communications.

Conoscenze

Customer & Communication Skills

Accuracy & Organization

Problem Solving & Compliance

Digital & Technical Skills

Mindset

Foresight & Insight

Workplace Dynamics

Interpersonal Influence

Domain & Business Acumen

Personal Empowerment

Formazione

High School Diploma/GED in Business Administration Finance Management

Strumenti

Microsoft Office

CRM systems

Descrizione del lavoro

RINA is seeking a Junior Mediterranean and Africa Marine Yachting Business Support Advisor to join the Viareggio office in Italy. You will handle customer data, orders, offers, and invoicing while coordinating with internal teams for timely delivery.

The role emphasizes accuracy, proactive data management, and clear communication with customers, ensuring compliance with company procedures and documented standards.