Customer Care Specialist in Greece - Italian speaking

Next Job Abroad; Roma; Ibrido; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Competitive monthly salary + 2 extra salaries

Health care benefits

Online Greek language courses

Professional growth opportunities

Descrizione del lavoro

Next Job Abroad is searching for Italian speakers to provide customer support for various projects, some based remotely in Greece. You will maintain high customer satisfaction through effective communication while being supported with relocation costs, health care benefits, and professional growth opportunities.

Enjoy a competitive salary structure that includes two extra salaries per year, along with a comprehensive benefits package and a dynamic work environment.

Competenze

• Fluency in Italian is required.
• Very good communication skills in English are necessary.
• Exceptional communication and soft skills are important.
• Tech savviness and problem-solving skills are needed.
• Ability to multitask and thrive in a fast-paced environment.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Communication skills in English

Problem‑solving skills

Tech savviness

Multitasking

Team player

Descrizione del lavoro

We're looking for Italian speakers for several different projects right now. Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too.

What you will do

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently and timely.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain strong, professional relationships with all partners and show empathy at all times.
• Work towards reaching targets as set out by client statement of work as well as internal targets.

Requirements

• Fluency in Italian.
• Very good communication skills in English.
• Exceptional communication & soft skills, as well as problem‑solving skills.
• Computer knowledge/tech savviness.
• Resourceful, able to multitask.
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment.

Benefits

• Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you).
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Professional growth & development opportunities.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State of the art premises, providing a great working environment with relaxing break areas.
• Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.