Italian Customer Support Representative – Relocation to Greece Supported

FH Collective - Academy; Foggia; Remoto; EUR 15.000 - 16.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight ticket covered (within EU)

2 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Full training provided

Descrizione del lavoro

FH Collective - Academy is seeking Italian-speaking Customer Experience professionals to join our team working remotely from Greece. The role focuses on supporting customers via phone, email, and chat in Italian, with full training provided from day one.

Relocation support is available for EU candidates moving to Greece. The schedule is five days a week with rotating shifts (08:00–00:00). A base salary and performance bonus are offered, along with a comprehensive relocation package.

Competenze

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided

Mansioni

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Conoscenze

Italian fluency

English proficiency

Interpersonal skills

Analytical skills

Problem solving

Strumenti

CRM systems

Descrizione del lavoro

Customer Experience Project – Remote in Greece

We are looking for Italian speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving to Greece.

Imagine the freedom of remote work — with the vibrancy of Greek life.

Location

Greece (Remote - Work From Home)

Schedule

5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

• Base Salary: €1,050 gross / month x 14 salaries
• Performance Bonus: Up to 10%
• Paid Training: Full training is provided and fully paid from day one.

Relocation Package (for candidates relocating from another EU country)

• Flight ticket covered (within the EU)
• 2 weeks of hotel accommodation upon arrival
• Airport pickup on arrival
• Real estate agency fee covered

Daily Tasks

• Providing customer support via phone, email, and chat (in Italian)
• Assisting with account issues, content reports, and platform queries
• Resolving customer inquiries efficiently while maintaining high service quality
• Logging interaction details accurately in internal CRM systems
• Meeting standard team productivity and quality targets
• Advocating for community safety and product understanding

Profile We Are Looking For

• Fluent Italian (C1/C2 level)
• Good working knowledge of English (B2+ level) for training and internal communication
• Strong interpersonal and analytical skills
• A solutions-driven mindset and genuine passion for helping others
• Comfortable navigating digital tools and multi-screen environments
• Ability to adapt to a fast-paced, multicultural team
• No prior experience required — full training provided

How To Apply

If you are ready to take on this exciting opportunity and start your work-from-Greece journey, please send your updated CV in English.

No fees required at any stage of the recruitment process.