CRM Support Specialist (Remote) — Elevate User Experience

FRG Technology Consulting; Almè; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

FRG Technology Consulting is looking for a dedicated professional for a remote post-go-live support role based in Milan. In this position, you will enhance customer experiences by providing crucial support for our client’s CRM system, ensuring a smooth transition and optimal usage of the product.

This is an exciting opportunity for individuals who excel in a collaborative environment and possess strong analytical and interpersonal skills. Join us to make a meaningful impact!

Competenze

• Experience in CRM software and customer support.
• Strong analytical skills to resolve user issues.
• Ability to communicate effectively with clients.

Mansioni

• Provide post-go-live support for CRM users.
• Ensure smooth transition and optimal usage of CRM software.
• Collaborate with clients to address support inquiries.

Conoscenze

Proficiency in CRM software and customer support processes

Strong analytical and problem‑solving abilities

Excellent communication and interpersonal skills

Ability to work effectively in a remote team environment

Adaptability and a passion for continuous learning

Descrizione del lavoro

FRG Technology Consulting is looking for a dedicated professional for a remote post-go-live support role based in Milan. In this position, you will enhance customer experiences by providing crucial support for our client’s CRM system, ensuring a smooth transition and optimal usage of the product.

This is an exciting opportunity for individuals who excel in a collaborative environment and possess strong analytical and interpersonal skills. Join us to make a meaningful impact!