Italian-speaking Customer Care Pro — Remote & Relocation Support

Talentia Connect; Ferrara; Hybrid; EUR 14,000 - 16,000; Full time

Benefits offered by this job

Performance-related bonus

Work from home possibility

Quality Certified Management Company

Full relocation package

Vouchers and discounts

Job summary

Talentia Connect in Ferrara is seeking an Italian-speaking Customer Care Advisor to manage customer inquiries and provide support via various channels. You will need to be fluent in Italian and possess strong problem-solving skills. The role offers remote work possibilities and a relocation package including flight tickets and accommodation.

Your adaptability and customer focus will be crucial. A performance-related bonus is available, along with various benefits to enhance employee experience.

Qualifications

• Empathetic and friendly demeanor.
• Ability to multitask in fast-paced environments.
• Hold EU Passport or Greek Residence Card.

Responsibilities

• Handle customer inquiries through calls, chat, and back-office tasks.
• Provide solutions to customer issues in a professional manner.
• Manage customer requests efficiently.

Skills

Native Italian speaker

Advanced business English

Strong customer focus

Problem-solving skills

Adaptability

Team player

Job description

Talentia Connect in Ferrara is seeking an Italian-speaking Customer Care Advisor to manage customer inquiries and provide support via various channels. You will need to be fluent in Italian and possess strong problem-solving skills. The role offers remote work possibilities and a relocation package including flight tickets and accommodation.

Your adaptability and customer focus will be crucial. A performance-related bonus is available, along with various benefits to enhance employee experience.