Credit Controller (m/f/d*) - Munich Re Specialty Global Markets (MRS-GM)

Munich Re Group; Lombardia; On-site; EUR 42,000 - 54,000; Full time

Job summary

Munich Re Specialty – Global Markets (MRS-GM) in Milan seeks a Credit Controller to manage premium receivables, liaise with brokers and underwriters, and drive timely payments. The role reports to the Credit Control Manager and supports a robust credit control process within a global specialty insurance setting.

You will process transactions, analyse aged reports, and ensure accuracy across systems while maintaining strong internal/external stakeholder collaboration and adherence to procedures.

Qualifications

• Experience or knowledge of end-to-end receivables process.
• Ability to communicate in Spanish, both verbally and in writing.
• Strong analytical and problem-solving skills with attention to detail.
• Clear and confident communication with stakeholders.

Responsibilities

• Ensure premium payments are received within agreed credit terms, maximising collections and supporting credit targets.
• Process and administer credit control transactions accurately and in line with procedures.
• Produce, analyse and investigate aged debtor reports and credit balances.
• Chase, resolve, negotiate and reconcile aged credit accounts with brokers; ensure funds reach clients promptly.
• Collaborate with underwriters to resolve accounting queries and errors quickly.
• Monitor payments and maintain accurate records across relevant systems.
• Respond to customer enquiries and manage allocated correspondence; keep KPIs up to date.
• Document processes, manage tasks to timelines and identify continuous improvement opportunities.

Skills

End-to-end receivables process

Spanish language proficiency

Analytical and problem-solving skills

Clear and confident communication

Collaborative and flexible approach

Planning and time management

Proactive mindset and process improve

Education

Relevant professional qualification or equivalent experience

Tools

SAP

Websure

Power BI

Microsoft Excel

Microsoft 365

Job description

Do you enjoy building strong broker relationships, resolving complex receivables issues and ensuring payments are collected on time?

About Us

At Munich Re Specialty – Global Markets (MRS-GM), it is our ambition to become the leading Primary Specialty Insurance provider, underpinned by an effective and adaptablestrategy, superior products and industry leaders working in a supportive environment to achieve this.

At the heart of our success is a strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals.

Please see our website for more information.

Credit Controller (m/f/d*)

We are currently looking for a Credit Controller to be based in Milan on a full-time basis, reporting into the Credit Control Manager.

The Credit Controller will support the effective management of premium receivables, working closely with brokers, underwriters and internal stakeholders.

Responsibilities:

• Ensure premium payments are received within agreed credit terms, maximising collections and supporting the achievement of credit control targets.
• Process and administer credit control transactions accurately and in line with relevant procedures.
• Produce, analyse and investigate aged debtor reports and credit balances.
• Chase, resolve, negotiate and reconcile aged credit accounts directly with brokers, ensuring funds due to clients are forwarded without delay.
• Work closely with underwriters to resolve accounting queries and errors quickly, escalating issues when appropriate.
• Monitor payments received and maintain accurate records and data across relevant systems.
• Respond to customer enquiries, take ownership of allocated correspondence and keep relevant KPIs up to date.
• Document processes effectively, manage tasks within agreed timelines and proactively identify opportunities for continuous improvement, while providing cover across the team when required.

Knowledge And Skills

• Experience or knowledge of the end-to-end receivables process, supported by a relevant professional qualification or equivalent experience.
• Ability to communicate in Spanish, both verbally and in writing.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Clear and confident communication skills, with the ability to work effectively with a range of internal and external stakeholders.
• A collaborative and flexible approach, with a strong customer focus and willingness to share knowledge across the team.
• Strong planning and time management skills, with the ability to prioritise workload, meet deadlines and deliver results under pressure.
• A proactive mindset, taking ownership of tasks and continuously looking for ways to improve processes and performance.
• Intermediate proficiency in Microsoft Excel and confidence using Microsoft 365; experience with SAP, Websure or Power BI would be an advantage.

Diversity, Equity & Inclusion

At Munich Re, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.

Learning and innovating today, striving for sustainable societies and business tomorrow

At Munich Re Specialty – Global Markets our approach to ESG is underpinned by our desire to seize business opportunities and to nurture a stimulating and inclusive work environment. Our ESG strategy aims to deliver holistic impacts across environmental, social and governance topics including supporting a number of local initiatives within our community and offering volunteering opportunities for colleagues.

Learn more about sustainability at Munich Re – choose your impact!

#BePresent #BeBold #BeCurious

• This job advertisement is addressed to all female and male candidates who meet the requirements, without any discrimination based on sex, gender, sexual orientation, nationality or ethnic origin, religious belief, disability, and/or any other personal or social condition.