Credit Collections Specialist - Data-Driven Impact

E.ON; Milano; Presencial; EUR 32.000 - 43.000; Jornada completa

Descripción de la vacante

E.ON Energia S.p.A. in Milano seeks a Credit Management professional to drive performance, coordinate external collection partners, and shape innovative collection processes.

You will transform data into business decisions, ensure payment reconciliation, and oversee compliance and KPI improvements in a dynamic, international finance team. This permanent, full-time role offers exposure to TIMG and TIMOE regulations, collaboration across functions, and a focus on optimizing customer outcomes.

Formación

• Bachelor's degree or equivalent qualification.
• Experience in credit management and customer processes.
• Strong analytical and problem-solving capabilities.
• Knowledge of debt collection regulations (TIMG and TIMOE).
• MS Office, SQL and credit management systems expertise.
• Leading digitalisation and innovation.
• Being growth-driven team players.
• Communication and stakeholder management skills.
• English language proficiency.

Responsabilidades

• Drive credit management performance by monitoring, identifying opportunities, and delivering data-driven results.
• Coordinate external collection partners and ensure high-quality execution.
• Shape innovative collection processes and promote digitalisation.
• Transform data into business decisions and prepare business cases.
• Ensure accurate payment reconciliation across channels and commodities.
• Own collection operations and ensure compliance with regulatory requirements.
• Monitor and enhance KPI performance using analytical insights.

Conocimientos

Credit management

Customer processes

Analytical mindset

Debt collection regulations

SQL proficiency

Stakeholder management

English proficiency

Digitalisation and innovation

Teamwork

Negotiation

Educación

Bachelor's degree or equivalent qualification

Herramientas

Excel

Access

PowerPoint

SQL

SAP

Salesforce

Net@

Descripción del empleo

E.ON Energia S.p.A. in Milano seeks a Credit Management professional to drive performance, coordinate external collection partners, and shape innovative collection processes.

You will transform data into business decisions, ensure payment reconciliation, and oversee compliance and KPI improvements in a dynamic, international finance team. This permanent, full-time role offers exposure to TIMG and TIMOE regulations, collaboration across functions, and a focus on optimizing customer outcomes.