Credit Collections Specialist: Cash Flow Focus

Ariston Group; Fabriano; On-site; EUR 28,000 - 34,000; Full time

Job summary

Ariston Group is seeking an experienced Credit Collection professional in Fabriano to manage and optimize collections across an assigned portfolio. You will engage with customers, investigate delays, and coordinate with Sales, Finance and other teams to resolve issues and improve cash flow.

The role requires a minimum of 3 years in collections or related finance functions, strong negotiation and communication skills, and knowledge of SAP HANA/ECC FI. English proficiency is required.

Qualifications

• Bachelor's degree in Economics, Accounting, Finance, or related field.
• Minimum 3 years of experience in Collections, Credit Management, Accounts Receivable, or related finance functions.
• Good knowledge of Accounts Receivable processes, collection methodologies, and customer account management.
• Experience with SAP HANA/ECC FI and Credit Management; knowledge of HighRadius is a plus.
• Strong negotiation, communication, and customer-oriented approach.

Responsibilities

• Manage collection activities for an assigned portfolio of customers, ensuring timely follow-up of overdue receivables and compliance with company policies.
• Proactively contact customers via appropriate channels to secure payments and minimize overdue balances.
• Investigate payment delays and coordinate with Sales, Customer Service, Finance, and other functions to resolve issues affecting collections.
• Negotiate payment plans and arrangements balancing customer relationships with business objectives.
• Maintain accurate records of collection activities and payment status in company systems.
• Monitor overdue receivables and collection KPIs to meet targets and cash flow goals.
• Support dispute management by coordinating with internal stakeholders and customers to resolve billing discrepancies.
• Contribute to continuous improvement projects to enhance collection effectiveness and process standardization.
• Ensure compliance with internal procedures, credit policies, and control requirements.

Skills

Collections

Credit Management

Negotiation

Communication

Analytical thinking

Education

Bachelor's Degree in Economics, Accounting, Finance, Business Administration, or related field

Tools

SAP HANA/FI

HighRadius

Job description

Ariston Group is seeking an experienced Credit Collection professional in Fabriano to manage and optimize collections across an assigned portfolio. You will engage with customers, investigate delays, and coordinate with Sales, Finance and other teams to resolve issues and improve cash flow.

The role requires a minimum of 3 years in collections or related finance functions, strong negotiation and communication skills, and knowledge of SAP HANA/ECC FI. English proficiency is required.