Country Lead Italy

swan.io; Lombardia; Hybrid; EUR 90,000 - 120,000; Full time

Job summary

Swan is seeking a Country Lead based in Milan to drive growth and strengthen our Italian market. You will own market development, commercial strategy, and local representation, building strong partner relationships and ensuring our solutions meet local needs.

The role combines strategic leadership with hands-on execution in a fast-growing environment, with focus on enterprise clients and regional market visibility in Italy.

Qualifications

• 6+ years of sales experience, preferably in Fintech or Payments.
• Experience selling technical products and managing long sales cycles.
• Proven ability to develop and execute outbound prospecting strategies.
• Fluent Italian and professional English; strong communication skills.

Responsibilities

• Be accountable for new business revenue and new client acquisition in enterprise segment.
• Develop consultative, solution-based sales approach to address customer needs.
• Represent local Account Management; ensure top-quality partner support and product localization.
• Collaborate with sales and growth teams to create and nurture outbound opportunities.
• Serve as the main contact for marketing/PR in Italy and attend industry events.
• Build Swan’s offer for new verticals and be the face of Swan regionally.

Skills

Sales experience

Outbound prospecting

Bilingual ITA/EN

Industry knowledge

Job description

Swan is looking for a Country Lead, based in our Milan office, to drive our growth and strengthen our presence in the Italian market.

This is a strategic role combining market development, commercial ownership, and local representation. You will help build Swan’s long-term success in Italy by developing strong relationships with key partners, representing the company externally, and bringing the voice of the Italian market internally.

As one of Swan’s key representatives in Italy, you will play a central role in shaping our local strategy, supporting our expansion, and ensuring our solutions continue to meet the needs of our partners and customers.

This role is ideal for someone who enjoys building, taking ownership, and operating in a fast-growing environment where strategy and execution go hand in hand.

Main tasks

• Be accountable for new business revenue and new client acquisition in our enterprise segment
• Develop a consultative and solution-based sales approach to answer our customers needs
• Be the local representative of the Account Management function, ensuring that our partners receive the highest level of support while also making sure our product is fully localized to meet local need
• With the support of our sales and growth teams, develop outbound strategies to create and nurture opportunities
• Be the internal and external point of contact for our marketing and PR activities in Italy
• Build Swan’s offer to tackle new verticals
• Be the voice and face of Swan for the region (at events and in the press)
• Attend industry events to meet new prospects and spot new opportunities for Swan
• Be in charge of relationships with local regulators to make sure Swan correctly meets its requirements
• Effectively work cross-functionally across the organization to shape Swan’s solutions to meet customer needs

You’re a great match if

• You have 6+ years of sales experience, preferably selling a technical product in Fintech or Payments, with previous experience in an international or European environment
• You are experienced and not afraid to do your own outbound prospecting
• You are passionate about startups and new technology businesses
• You have an ability to understand and articulate technical concepts and translate them into industry- or business-relevant terms
• You’ve proven ability to sell and manage large accounts: you know how to navigate complex organizations and manage long sales cycles
• You have strong interpersonal skills, are an excellent team player, and fun to work with
• You are bilingual in Italian with professional proficiency in English

Our ideal teammate: Empathetic. Skilled. Frank. We love to challenge each other, and we leave our egos at the door

It’s okay if you don’t tick all the boxes - don’t let imposter syndrome prevent you from applying!

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.