Content Reviewer - Build Safer Online Communities in Lisbon

Cross Border Talents; Roma; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Meal allowance

Health & life insurance

Relocation assistance

Onsite opportunities

Collaborative team

Job summary

Cross Border Talents in Lisbon is seeking a Content Reviewer to audit user-generated content for policy compliance, helping to create a safer online community while enjoying Portugal's vibrant culture. You will review text, images and links, apply moderation standards, handle appeals, collaborate with teams, and stay current with safety practices; relocation assistance is provided.

Fluent Italian and English, EU or Portuguese residency preferred, and a proactive, detail-oriented mindset are

Qualifications

• Fluent in Italian (C1/C2) and English (B2).
• EU citizenship or valid Portuguese residency.
• Strong analytical, creative and communication abilities.
• Professional, detail-oriented, proactive with a growth mindset in Travel.

Responsibilities

• Review user-generated content according to policies and guidelines.
• Apply moderation standards consistently to make accurate decisions.
• Manage user appeals and content-related requests professionally.
• Collaborate with internal teams to maintain content quality.
• Identify trends and flag potentially harmful or suspicious content.
• Escalate complex cases per internal procedures.
• Share feedback to improve moderation tools and processes.
• Maintain confidentiality when handling sensitive content.
• Stay updated with policy changes and safety best practices.

Skills

Analytical skills

Creative thinking

Communication skills

Detail-oriented

Proactive learner

Job description

Cross Border Talents in Lisbon is seeking a Content Reviewer to audit user-generated content for policy compliance, helping to create a safer online community while enjoying Portugal's vibrant culture. You will review text, images and links, apply moderation standards, handle appeals, collaborate with teams, and stay current with safety practices; relocation assistance is provided.

Fluent Italian and English, EU or Portuguese residency preferred, and a proactive, detail-oriented mindset are