Italian Content Reviewer in Lisbon

Cross Border Talents; Napoli; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Job summary

Cross Border Talents is seeking a Content Reviewer to help make online spaces safer while based in Lisbon. You will assess user-generated content against platform policies and help foster a respectful community worldwide.

Ideal candidates are fluent in Italian and English, EU or Portuguese residency eligible, and eager to grow in the travel industry. The role offers relocation support and a collaborative team environment.

Qualifications

• Fluent Italian (C1/C2) and English (B2) required.
• EU citizenship or Portuguese residency.
• Strong analytical, creative, and communication abilities.
• Professional, detail-oriented, proactive, and eager to learn and grow in Travel.

Responsibilities

• Review user-generated content per policies and guidelines.
• Apply moderation standards consistently to make accurate decisions.
• Handle user appeals and content-related requests professionally.
• Collaborate with internal teams to maintain content quality.
• Identify trends and flag potentially harmful activity for investigation.
• Escalate complex cases per procedures and compliance.
• Provide feedback to improve moderation processes and tools.
• Maintain confidentiality when handling sensitive content.
• Stay updated on policy changes and best practices through training.

Skills

Analytical

Creative

Communication

Job description

Make the Digital World Safer While Living in Sunny Lisbon!

Are you interested in digital safety and passionate about creating positive online communities? Join our team as a Content Reviewer and contribute to building a safer, more respectful, and secure online experience for users around the world—all while enjoying Lisbon's vibrant culture, beautiful weather, and relaxed coastal lifestyle.

Role Overview:

As a Content Reviewer, you will review and evaluate user-generated content to ensure compliance with platform policies and community guidelines. With strong attention to detail, critical thinking, and good judgment, you will play a key role in protecting users, maintaining platform integrity, and fostering a safe and inclusive digital environment.

Key Responsibilities:

• Review and evaluate user-generated content, including text, images, videos, and links, according to established policies and guidelines.
• Apply moderation standards consistently and objectively to make accurate, well-informed decisions.
• Manage user appeals and content-related requests professionally, fairly, and efficiently.
• Collaborate with internal teams to maintain high content quality and ensure platform standards are upheld.
• Identify emerging trends and flag potentially harmful, inappropriate, or suspicious activity requiring further investigation.
• Escalate complex or sensitive cases in line with internal procedures and compliance requirements.
• Share feedback and recommendations to enhance moderation processes, tools, and overall operational efficiency.
• Maintain strict confidentiality and follow all platform policies when handling sensitive or potentially disturbing content.
• Keep up to date with policy changes, moderation best practices, and emerging online safety challenges through continuous training and development.

Requirements:

• Language Skills: Fluent in Italian (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?