Italian Content Reviewer in Lisbon

Cross Border Talents; Roma; In loco; EUR 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal allowance

Health & Life Insurance

Relocation Assistance

Onsite opportunities

Competitive salary

Descrizione del lavoro

Cross Border Talents is seeking a Content Reviewer to help create a safer online environment while operating from Lisbon. You will review diverse user content, apply platform policies, and assist in handling appeals, working with teams to uphold standards.

Fluent Italian and English are required, with EU citizenship or Portuguese residency. The role offers relocation assistance and onsite opportunities, along with a competitive salary and health cover.

Competenze

• Language skills include fluent Italian (C1/C2) and English (B2).
• Eligibility requires EU citizenship or valid Portuguese residency card.
• Mindset: professional, detail-oriented, proactive, eager to learn and grow in the travel field.

Mansioni

• Review and evaluate user-generated content to ensure compliance with policies and guidelines.
• Apply moderation standards consistently to make accurate decisions.
• Manage user appeals and content-related requests professionally and efficiently.
• Collaborate with internal teams to maintain high content quality and platform standards.
• Identify emerging trends and flag potentially harmful or suspicious activity for further investigation.
• Escalate complex cases in line with procedures and compliance requirements.
• Provide feedback to enhance moderation processes and tools.
• Maintain confidentiality and follow all platform policies when handling sensitive content.
• Stay updated with policy changes and moderation best practices.

Conoscenze

Italian

English

Analytical thinking

Communication

Descrizione del lavoro

Make the Digital World Safer While Living in Sunny Lisbon!

Are you interested in digital safety and passionate about creating positive online communities? Join our team as a Content Reviewer and contribute to building a safer, more respectful, and secure online experience for users around the world—all while enjoying Lisbon's vibrant culture, beautiful weather, and relaxed coastal lifestyle.

Role Overview:

As a Content Reviewer, you will review and evaluate user-generated content to ensure compliance with platform policies and community guidelines. With strong attention to detail, critical thinking, and good judgment, you will play a key role in protecting users, maintaining platform integrity, and fostering a safe and inclusive digital environment.

Key Responsibilities:

• Review and evaluate user-generated content, including text, images, videos, and links, according to established policies and guidelines.
• Apply moderation standards consistently and objectively to make accurate, well-informed decisions.
• Manage user appeals and content-related requests professionally, fairly, and efficiently.
• Collaborate with internal teams to maintain high content quality and ensure platform standards are upheld.
• Identify emerging trends and flag potentially harmful, inappropriate, or suspicious activity requiring further investigation.
• Escalate complex or sensitive cases in line with internal procedures and compliance requirements.
• Share feedback and recommendations to enhance moderation processes, tools, and overall operational efficiency.
• Maintain strict confidentiality and follow all platform policies when handling sensitive or potentially disturbing content.
• Keep up to date with policy changes, moderation best practices, and emerging online safety challenges through continuous training and development.

Requirements:

• Language Skills: Fluent in Italian (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Portuguese residency card
• Skills: Strong analytical, creative, and communication abilities
• Mindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?