Consumer Engagement Operations Specialist - Maternity Cover

Max Mara Fashion Group; Reggio Emilia; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Max Mara Fashion Group is seeking a Consumer Engagement Operations Specialist for a maternity cover. The role focuses on coordinating back-end OPS activities to implement actions in brand marketing plans while respecting deadlines.

You will provide operational and organizational support to the Customer Engagement department and ensure timely go-live of campaigns. You will plan preliminary activities, monitor progress, coordinate internal/external staff, and update plans with campaign contents,

Qualifications

• Experience coordinating marketing campaigns and back-end operations.
• Ability to plan activities with owners and deadlines.
• Strong Excel and PowerPoint skills.

Responsabilités

• Plans the preliminary activities necessary for the execution of actions in brand marketing plans with owners and deadlines.
• Monitors progress to ensure plans are respected.
• Coordinates internal and external staff for creation/production/delivery of materials for campaigns within agreed times.
• Updates marketing plans with campaign contents and notifies contact persons in Customer Engagement Deployment markets and Retail MKTG contacts of involved countries.
• Shares monthly communication focus contents with market contacts and Retail MKTG contacts.
• Supervises collection of subscriptions to proposed marketing initiatives within deadlines.
• Monitors the delivery status of digital communications and provides first-level support to market representatives.

Connaissances

Excel

PowerPoint

Organization

Prioritization

Description du poste

Consumer Engagement Operations Specialist - Maternity Cover

• Full-time

The Consumer Engagement Operation is a role with a high organizational content which is responsible for coordinating and planning all the back end OPS activities aimed at the execution and implementation of the actions envisaged in the brands' marketing plans and respecting the deadline.Provide operational and organizational support to the Customer Engagement department

• Plans the preliminary activities necessary for the execution and go live of the actions envisaged in the brand marketing plans with evidence of the owner and the deadlines
• Monitors the progress of the works to ensure that the plans are respected
• Coordinates the internal and external staff for the creation\production\delivery of the materials necessary for the implementation of each campaign envisaged in the brand marketing plans within the agreed times
• Constant updating of the marketing plans with the contents for the implementation of the campaigns and related notification to the contact persons Customer Engagement Deployment market and the Retail Mktg contacts of the countries involved
• Sharing monthly communication focus contents with the Customer Engagement Deployment market contacts and the Retail Mktg contacts of the countries involved
• Supervises the collection of subscriptions to the marketing initiatives proposed in the seasonal marketing plans within the agreed deadline
• Monitoring the delivery status of digital communications and first level support for the market representatives involved for any problems

• Good knowledge of Excel and Power Point
• Strong organizational and priority management skills