Consultant (f/m/d)

Digilab Italia S.R.L.; Verona; Hybrid; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

Digilab Italia SRL, based in Verona, delivers IT solutions and implementation support for Volkswagen Group brands’ retail network in Italy. As part of Porsche Informatik, the company helps dealerships with digital transformation and IT solutions.

The role focuses on delivering projects, supporting go-live migrations, and assisting end-users across Sales, After Sales, CRM and Finance, while coordinating with development and release teams to ensure successful deployments.

Qualifikationen

• Experience managing projects and sub-projects in prior work.
• Familiarity with standardized methods and tools such as Jira/Confluence.
• Demonstrable project management abilities.
• Excellent verbal and written communication skills.
• Automotive retail process know-how and willingness to develop it further.
• High personal engagement and strong customer orientation.
• Knowledge of VW Group IT retail applications is desirable but not required.
• Strong English skills; additional languages are welcome.

Aufgaben

• Deliver and execute various projects, including go-live preparation for dealer systems.
• Support tests and go-live migrations.
• Assist End-Users in dealerships across Sales, After Sales, CRM, Finance and Accounting.
• Analyze business processes and define requirements with customers and third parties.
• Produce project and software release documentation.
• Contribute to activity planning of development teams.
• Oversee the activity of development teams.
• Consult customers and dealer users.
• Ensure cross-functional coordination with other teams (Development, Release Management, Consulting, Support).

Kenntnisse

Project experience

Standardized methods

Project management

Communication skills

Automotive retail know-how

Customer orientation

VW IT retail knowledge

English language skills

Tools

Jira

Confluence

Jobbeschreibung

As a subsidiary of Porsche Informatik, Digilab Italia SRL, based in Verona, has a clear mission: to contribute to the development, implementation and support of the best IT solutions for the Volkswagen Group brands’ retail network in the Italian market.
As part of Porsche Informatik, we are part of a global management consulting company that aims to support the digital transformation of the dealerships.
The consulting division is the link between the customers and the software development teams. We advise our customers (dealerships and importers/national sales companies) on the challenges of “Future Retail” and accompany the dealerships on their digital transformation journey. Together as a team, we analyze the business requirements in an IT solution-oriented manner, leveraging the broad portfolio of products and services, and execute the implementation of the identified IT solution.

Tasks & Responsibilities

• Deliver / execute various Projects (e.g., preparing Dealerships for the go-live with new Dealer Management Systems or other applications)
• Support tests and go-live migrations
• Support the End-Users in the Dealerships in all areas (Sales, After Sales, Marketing and CRM, Finance and Accounting)
• Analyze business processes and define requirements with Customers and possible other Third Parties
• Produce Project and Software Release documentation
• Contribute to the activity planning of the Development Teams
• Oversee the activity of the Development Teams
• Consult Customers and Dealer Users
• Ensure cross-functional coordination, collaboration and information sharing with the other functional local and central Teams, e.g. Development, Release Management, Consulting, Management, Support

Skills & Qualifications:

• Experience in project work and sub-project responsibility in previous projects
• Interest in standardized working methods accompanied by appropriate tools (Jira, Confluence etc.)
• Demonstrable project management abilities
• Excellent verbal and written communication skills
• Automotive retail process know-how and strong willingness to further develop it
• High level of personal engagement and strong Customer orientation
• Knowledge of Volkswagen Group IT retail applications is not a “must”, but a “nice-to have”
• Very good written and spoken English skills, additional languages are welcome