Community Manager

Talent Garden; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Access to all Talent Garden coworking spaces across Europe

Free access to Master programs and learning experiences

Meal vouchers and a €1,000 welfare budget

Mum&Dad policy with additional flexibility for new parents

6 additional vacation days

Company MacBook

Pet-friendly workplace

Descrizione del lavoro

Talent Garden is seeking a Community Manager for our Milan campus. This role focuses on creating a welcoming environment, overseeing hospitality, and managing community initiatives that foster connections. Candidates should have about 2 years of relevant experience, be fluent in Italian and English, and possess strong organizational skills. Perks include access to coworking spaces, free educational programs, and additional vacation days.

Competenze

• Around 2 years of experience in roles combining community, hospitality, events, operations, or customer experience.
• Strong organizational skills with a hospitality mindset.
• Proactive, pragmatic, and solution-oriented.

Mansioni

• Act as the point of contact for members, guests, and visitors.
• Oversee hospitality and maintain high standards across common areas.
• Curate day-to-day campus experience to feel welcoming and energetic.
• Plan and manage community initiatives and events.
• Collaborate with the City Lead on retention and occupancy activities.

Conoscenze

Community management

Hospitality

Event coordination

Customer experience

Project management

Fluent in Italian

Fluent in English

Strumenti

Google Sheets

Descrizione del lavoro

Talent Garden is a leading digital skills academy in Europe, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With online, offline, and hybrid courses, corporate programs and work and events spaces we offer an unparalleled vision to combine work life and learning.

Founded in Italy in 2011, Talent Garden has trained over 25,000 professionals in digital skills and business innovation, developed tailored corporate education programs for Fortune 500 companies, and built a network of 13 campuses in 4 countries, hosting over 4,500 innovators from startups, corporate labs, investors, and SMEs.

The role

We’re looking for a Community Manager to join our Isola campus in Milan. Your mission will be to create a dynamic, welcoming, and engaging environment, helping bring the Talent Garden experience to life every day.

This role combines community management, operations, and hospitality: you will be a daily point of reference for members, guests, and visitors, ensuring the campus is not only well-organized, but also vibrant, curated, and able to generate meaningful connections and opportunities.

Responsibilities

• Act as the main point of contact for members, guests, and visitors, ensuring a welcoming, professional, and seamless experience in every daily interaction
• Oversee the hospitality side of the campus, maintaining high standards across common areas, meeting rooms, reception, and member services
• Ensure the campus consistently reflects the Talent Garden experience: dynamic, inclusive, well-organized, and community-driven
• Curate the day-to-day experience within the campus, helping create an environment that feels welcoming, energetic, and detail-oriented
• Build and nurture relationships with community members, facilitating connections, collaborations, and opportunities within the Talent Garden ecosystem
• Plan and manage community initiatives, workshops, networking events, and informal gatherings, ensuring high-quality execution and participation
• Collaborate with the City Lead on retention, occupancy, and sales-related activities, contributing to the overall growth and success of the campus
• Monitor community sentiment and member satisfaction, proactively identifying opportunities to improve the campus experience
• Manage community-related budgets, planning activities, calendars, and reporting with strong organizational attention and operational precision
• Collaborate with the Calabiana campus team to align initiatives, share best practices, and create synergies across locations
• Stay connected with the Milanese and Italian innovation ecosystem, identifying relevant trends, startups, founders, and opportunities to bring value to the community

About you

Ideally, you have around 2 years of experience in roles combining community, hospitality, events, operations, or customer experience within dynamic and people-driven environments.

On top of this, you:

• Naturally build relationships and know how to make people feel welcomed, supported, and part of a community
• Combine strong organizational skills with a hospitality mindset, paying attention to both operational details and human interactions
• Are comfortable managing multiple priorities at once, coordinating events, logistics, suppliers, and member requests in fast-paced environments
• Are familiar with project management tools such as Google Sheets and or other collaborative platforms
• Enjoy being physically present in a space and taking ownership of the atmosphere and day-to-day experience of the campus
• Are proactive, pragmatic, and solution-oriented, especially when priorities shift quickly
• Are passionate about startups, innovation, and community building, and enjoy creating connections between people and opportunities
• Communicate fluently in both Italian and English, written and spoken

Perks and benefits

• Access to all Talent Garden coworking spaces across Europe
• Free access to our Master programs and learning experiences
• Meal vouchers and a €1,000 welfare budget to spend as you like
• Mum&Dad policy with additional flexibility for new parents, a dedicated bonus, and extra leave for fathers
• 6 additional vacation days every year on top of local regulations
• December 24 and 31 automatically considered holidays when falling on weekdays
• Company MacBook
• Access to events, networking opportunities, and partner discounts within the Talent Garden ecosystem
• We’re pet-friendly, so your furry friend is welcome at the campus

Selection process

Submit your application. Send us your CV and feel free to showcase your personality. If you prefer a creative format, go ahead.

First interview. Selected candidates will be invited to an introductory video call to get to know each other better and explore motivations, expectations, and overall fit. Make sure to check out our company page beforehand.

Next steps. For this role, there will be a couple of rounds of interviews, one of which may include a project work assignment.

Final step. The last stage in the process is a call with our CEO.

At Talent Garden, diversity is our strength. We're committed to a safe, inclusive environment, welcoming applicants regardless of background. While we set high standards, we encourage individuals, especially women, not to let the fear of not being a perfect fit hold them back. We prioritize talent over traditional qualifications and invite passionate individuals to apply. Your unique strengths could make a valuable contribution to our team!