Commis de Rang- Bar & Restaurant

Hosco.com; Lombardia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Hosco.com in Milan's fashion district is seeking a dedicated hospitality professional to join our luxury hotel team. You will ensure guest satisfaction during the meal experience by providing efficient, courteous service and by keeping tables cleared and re-set according to reservations.

You will maintain accurate communication with colleagues, stock and tidy the station, and participate in training sessions to uphold our standards of refined dining, bespoke service, and preparedness for

Mansioni

• Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
• Maintain and up-date as required departmental filing system
• Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken
• Serve food and beverage according to guest's needs & expectations
• Make sure that tables are consistently cleared re-set according to reservation plans
• Have clear and accurate communication with all team members
• Respond promptly to guests and superiors' requests
• Make sure that the station is stocked and tidy at all times
• Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
• Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
• Attend training sessions and meetings as and when required

Descrizione del lavoro

1. A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs
2. MAIN RESPONSIBILITIES
3. Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
4. Maintain and up-date as required departmental filing system
5. Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing
6. for corrective measures to be taken
7. Serve food and beverage according to guest's needs & expectations
8. Make sure that tables are consistently cleared re-set according to reservation plans
9. Have clear and accurate communication with all team members
10. Respond promptly to guests and superiors' requests
11. Make sure that the station is stocked and tidy at all times
12. Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
13. Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and other organizations
14. Attend training sessions and meetings as and when required
15. Attend training sessions and meetings as and when required