Commercial Sales Support Specialist Italy

LOGSTOR Group; Milano; Ibrido; EUR 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Meal vouchers

Private health insurance

Continuous training opportunities

Structured onboarding program

Descrizione del lavoro

Kingspan LOGSTOR in Milan is seeking a Commercial Sales Support Specialist for a 1-year fixed-term contract. The role is hybrid, combining three days in the Milan office with independent and collaborative work across an international environment.

Responsibilities include preparing quotations in SAP, managing orders and deliveries, handling invoicing and customer claims, and maintaining thorough documentation.

Competenze

• High school diploma or associate/bachelor's degree required.
• Minimum of 5 years of experience in a similar commercial or customer service support role.

Mansioni

• Prepare, process, and send customer quotations using SAP, while coordinating pricing activities.
• Manage customer orders, including order entry, verification, production follow-up, and customer confirmations.
• Coordinate deliveries by validating delivery dates, communicating with customers, and resolving any delivery issues.
• Process and monitor invoicing, payments, and outstanding receivables.
• Register, monitor, and manage customer claims, including cost validation.
• Maintain accurate documentation and filing of orders, invoices, and customer correspondence.

Conoscenze

French

English

Organizational skills

Attention to detail

Formazione

High school diploma or associate/bachelor's degree

Strumenti

SAP

Descrizione del lavoro

We are looking for a Commercial Sales Support Specialist to join our Milan office on a 1-year fixed-term contract.

Working in a hybrid model (3 days per week in the office), you will serve as the main point of contact for customers, supporting administrative, commercial, and logistics activities to ensure the efficient management of quotations, orders, deliveries, invoicing, and customer claims.

The ideal candidate is well-organized, detail-oriented, able to work independently as well as collaboratively, and thrives in a dynamic, international environment.

Key Responsibilities

Prepare, process, and send customer quotations using SAP, while coordinating pricing activities.

Manage customer orders, including order entry, verification, production follow-up, and customer confirmations.

Coordinate deliveries by validating delivery dates, communicating with customers, and resolving any delivery issues.

Process and monitor invoicing, payments, and outstanding receivables.

Register, monitor, and manage customer claims, including cost validation.

Maintain accurate documentation and filing of orders, invoices, and customer correspondence.

Candidate Profile

High school diploma or associate/bachelor's degree.

Minimum of 5 years of experience in a similar commercial or customer service support role.

Fluent in French and English, both written and spoken.

Strong organizational skills, attention to detail, and the ability to work independently and as part of a team.

Basic accounting knowledge and experience working with SAP or a similar ERP system.

Strong problem-solving skills and the ability to work effectively under pressure.

What We Offer

1-year fixed-term employment contract with direct hiring by the company.

A dynamic and international working environment with a strong commitment to diversity and inclusion.

Hybrid working model (3 days per week in our Milan office).

Competitive salary and benefits package, including meal vouchers, private health insurance, and continuous training opportunities.

A structured onboarding program and opportunities for professional development.

About Us

Kingspan LOGSTOR is a global Danish manufacturer of pre-insulated piping systems, committed to delivering sustainable solutions for energy efficiency and decarbonization. We are part of the Irish Kingspan Group, a global leader in high-performance insulation and low-carbon building solutions.

With operations across multiple European countries, we offer a collaborative, innovative, and inclusive workplace where sustainability and innovation drive everything we do.