Commercial Refrigeration Technical Expert

Panasonic; Milano; In loco; EUR 38.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

International work environment

Training and development opportunities

Competitive remuneration package

Flexible working hours

Mobile working option

High work-life balance

Descrizione del lavoro

Panasonic Heating & Ventilation Air-conditioning Europe seeks a skilled technician to deliver after-sales and technical support for refrigeration products across Europe. You will coordinate with Local Sales Offices and travel on-site to diagnose issues and provide immediate solutions.

You will also contribute to the creation of technical bulletins, maintain a central knowledge library, and support training initiatives for service teams.

Competenze

• Technician with thermal field experience.
• Minimum 5 years in after-sales for Commercial Refrigeration / Chillers / Rooftop.
• General refrigeration and air conditioning knowledge.
• Proficiency in using refrigeration-specific software.
• Fluent in English.

Mansioni

• Provide after-sales and technical support for Refrigeration range at European level.
• Serve as main contact with Local Sales Offices across Europe.
• On-site visits in Europe to support diagnostic and issue resolution.
• Create and maintain internal technical library and bulletins.
• Provide training materials and on-site training when needed.

Conoscenze

Thermal engineering

After-sales support

Refrigeration & AC

Customer support software

English fluent

Strumenti

Refrigeration software

Descrizione del lavoro

Milan3247Panasonic Heating & Ventilation Air-conditioning Europe | 1st December.Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team! Your growth is our growth. We invest in your future by enhancing your skills and abilities through training opportunities and interesting challenges. At Panasonic, we believe in the power of collaboration - only together can we continue to expand our innovative edge and exceed our customers’ expectations. We are a powerful brand with a rich company culture, based on our 7 principles. It's not just about what we do, but how we do it. To fulfil our social responsibilities, we will continue to do what we have done for over 100 years - to enrich people’s lives at home and at work, and move society forward.

WHAT YOU WILL BE DOING

Your role is to provide after sales & technical support for all Refrigeration product range at European level. You’re the main contact with our Local Sales Offices (LSO), as described below. You can go on site in Europe, to support local after sales teams to establish diagnostic and solve issues.Support on after-sales and give solutions of various LSOs within Europe.Support on pre-sales and give solutions of various LSOs within Europe.Support on projects revision for special projects.Support to specific few customers directly.Creation and maintenance of a document general library internal and for LSOsCreation of technical bulletins with explanation to our service teamProvide help, documentation, and proactive approach for trainingGo on site when necessary to establish first diagnostic & provide solutionsContact with factory for specific topicsAll above are related to main activities 2 and 3 (ANNEX1)

WHAT WE ARE LOOKING FOR

• Technician in thermal field
• Experience of minimum 5 years in after sales business, related to Commercial Refrigeration /Chillers/Rooftop or equivalent
• General Skills in Refrigeration and Air Conditioning
• Proficiency in using specific software in the refrigeration sector
• English fluent

WHAT WE OFFER

• International work environment
• Variety of training and development opportunities
• Attractive remuneration package, social, fitness & health benefits
• Flexible working hours
• Generous mobile working option
• High Work-Life Balance

ABOUT US

Panasonic is one of the largest and leading electronic product manufacturers in the world. The depth and variety of our research capabilities, manufacturing expertise, high quality and sophisticated products have remained strong since 1918. Our mission is to create the Panasonic business of "tomorrow." By integrating business, technology, and creativity, we will realize ideal lifestyles and societies solving social issues globally. Learn more about Sustainability at Panasonic. Please find here more information about Panasonic as an employer.

DIVERSITY, EQUITY AND INCLUSION

Fairness and equality are in our DNA. We are committed to creating a safe and inclusive workplace where people feel empowered to bring their whole selves to work. We want to ensure that our people are respected for who they are as individuals, valued for what they do and celebrated for our business and our community. We are committed to promoting inclusion for the success of our business. Panasonic is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, and disability, or any other characteristics.