Cloud-Native Telecom Support Engineer

Mavenir

Monza

In loco

EUR 55.000 - 85.000

Tempo pieno

4 giorni fa
Candidati tra i primi
Generatore di candidature

Distinguiti per questo ruolo — genera un curriculum personalizzato e una lettera di presentazione in circa un minuto.

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Descrizione del lavoro

Mavenir in Italy is seeking a field-based engineer to provide on-site installation, diagnostics, and repair of complex equipment and systems, with hands-on operation and maintenance training for customers.

You will troubleshoot cross-product issues, analyze logs, and coordinate with sales, engineering, and customer support to resolve requests, with 24x7 on-call participation and willingness to travel internationally to customer sites.

Competenze

  • Experience with Linux and network administration.
  • Familiarity with IP networks and mobile core concepts.
  • Willingness to travel to abroad to customers.
  • Experience installing, upgrading, and configuring hardware/software.
  • Knowledge of Kubernetes and Docker.

Mansioni

  • Deploy products to customer systems (onsite or remotely).
  • Analyze logs to identify issues and resolve them.
  • Troubleshoot complex cross-product interworking issues.
  • Own and manage customer support requests per SLAs.
  • Participate in 24x7 on-call coverage.

Conoscenze

Linux
Network administration
IP networks
Analytical thinking
Willingness to travel
Virtualization
Mobile networks
Software engineering principles
On-site installation

Strumenti

Kubernetes
Docker
DBs

Descrizione del lavoro

Mavenir in Italy is seeking a field-based engineer to provide on-site installation, diagnostics, and repair of complex equipment and systems, with hands-on operation and maintenance training for customers.

You will troubleshoot cross-product issues, analyze logs, and coordinate with sales, engineering, and customer support to resolve requests, with 24x7 on-call participation and willingness to travel internationally to customer sites.

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