Client Insights Strategist: CRM & Data Analytics

Moncler S.P.A.; Milano; Vor Ort; EUR 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

CCNL Tessile

Corporate welfare services

Zusammenfassung

Stone Island in Milan seeks a Client Insights Analyst to join the HQ Omnichannel Client Team. You will generate actionable client insights from CRM, retail and digital data to guide acquisition, retention and lifetime value strategies.

The role requires 5–7 years in CRM analytics, hands-on with Salesforce, Power BI, Tableau or Dynamics, and strong communication across cross‑functional teams. Compensation ranges from 38,000 to 48,000 € gross annually.

Qualifikationen

• 5–7 years of experience in CRM analytics or similar data-driven role.
• Strong analytical and problem-solving skills with ability to translate data into business recommendations.
• Hands-on experience with CRM and BI tools; SQL knowledge is a plus.
• Excellent communication and stakeholder management across teams in an international environment.

Aufgaben

• Generate actionable client insights by analyzing CRM, retail and digital data.
• Develop and maintain dashboards, reports and performance analyses to monitor CRM initiatives.
• Partner with CRM, Retail, Digital and Data teams to translate business questions into analytical frameworks.
• Support client segmentation, audience definition and campaign measurement, evaluating performance and providing recommendations.

Kenntnisse

CRM analytics

Data analysis

Stakeholder management

Advanced Excel

SQL knowledge

Tools

Salesforce

Power BI

Tableau

Dynamics

Jobbeschreibung

Stone Island in Milan seeks a Client Insights Analyst to join the HQ Omnichannel Client Team. You will generate actionable client insights from CRM, retail and digital data to guide acquisition, retention and lifetime value strategies.

The role requires 5–7 years in CRM analytics, hands-on with Salesforce, Power BI, Tableau or Dynamics, and strong communication across cross‑functional teams. Compensation ranges from 38,000 to 48,000 € gross annually.