Chef de Rang - In Room Dining

Four Seasons Hotels and Resorts; Venezia; On-site; EUR 23,000 - 28,000; Full time

Benefits offered by this job

Annual gross salary: €25,000

Training and development opportunities

Employee discount for stays

Dry cleaning for employee uniforms

Complimentary employee meals

Job summary

Four Seasons Hotels and Resorts at Hotel Danieli, Venice, seeks a Chef de Rang focused on In‑Room Dining to deliver flawless service with warmth and precision. You will uphold Four Seasons standards, coordinating with the Call Desk and Kitchen to ensure perfect presentation and timely delivery to guest rooms.

The role requires fluency in English and Italian, a keen eye for detail, and a passion for creating memorable dining experiences in a luxury hotel setting.

Qualifications

• Previous experience as Chef de Rang or similar service role, preferably in In‑Room Dining or luxury hospitality.
• Fluency in English and Italian.
• Strong attention to detail and excellent interpersonal skills.

Responsibilities

• Deliver high-quality In‑Room Dining service to guest rooms with professionalism and warmth.
• Ensure accurate setup, presentation, delivery, and retrieval of In‑Room Dining orders.
• Review orders prior to delivery to ensure completeness, accuracy, and presentation quality.
• Engage with guests in a courteous and attentive manner, ensuring a personalized experience.
• Coordinate with Call Desk, Kitchen, and In‑Room Dining Supervisors to ensure smooth service flow.
• Anticipate guest needs and manage special requests with discretion and efficiency.
• Support service recovery by addressing guest concerns promptly.
• Maintain cleanliness and organization of In‑Room Dining service equipment, corridors, and pantries.
• Ensure compliance with hygiene, safety, and HACCP procedures.
• Oversee mise en place and readiness for assigned service periods.
• Act as a role model for service excellence and professional conduct.

Skills

Fluent English

Fluent Italian

Attention to detail

Interpersonal skills

Multitasking

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.

About the Role:

You will be responsible for ensuring exceptional service, memorable In‑Room Dining experiences, and attentive care for our guests throughout the Hotel. Your role is responsible for ensuring flawless service execution for guests dining in the privacy of their rooms, consistently upholding Four Seasons standards of service excellence, attention to detail, and genuine hospitality.

What You Will Do:

• Deliver high‑quality In‑Room Dining service to guest rooms with professionalism and warmth.
• Ensure accurate setup, presentation, delivery, and retrieval of In‑Room Dining orders in line with brand standards.
• Review orders prior to delivery to ensure completeness, accuracy, and presentation quality.
• Engage with guests in a courteous and attentive manner, ensuring a personalized experience.
• Coordinate closely with the Call Desk, Kitchen, and In‑Room Dining Supervisors to ensure smooth service flow.
• Anticipate guest needs and manage special requests with discretion and efficiency.
• Support service recovery by addressing guest concerns promptly and professionally.
• Maintain cleanliness and organization of In‑Room Dining service equipment, corridors, and service pantries.
• Ensure compliance with hygiene, safety, and HACCP procedures at all times.
• Oversee mise en place and readiness for assigned service periods.
• Act as a role model for service excellence and professional conduct within the In‑Room Dining team.
• Foster a positive, collaborative, and guest‑centric working environment.

What You Bring:

• Previous experience as Chef de Rang or similar service role, preferably in In‑Room Dining or luxury hospitality.
• Fluency in English and Italian.
• Strong attention to detail, excellent interpersonal skills, and the ability to build positive relationships with guests and colleagues.
• Ability to multitask with excellent organizational skills in a high‑end, fast‑paced service setting.
• Professional appearance and polished service style.
• A special passion for excellence, service, and the magic of creating meaningful, unforgettable dining memories.
• Knowledge of HACCP standards and safe food handling practices.
• Flexibility to work shifts, weekends, and holidays.

What We Offer:

• Annual gross basic salary of 25.000,00€, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Employee Discount for stays at any Four Seasons worldwide.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.

Schedule & Location:

• Full‑time position based at Hotel Danieli, Venice.
• Flexibility to work weekends and holidays as needed.
• You must possess the legal right to work in Italy