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Aviapartner is seeking Passenger Service Agents for the Landside department at Milan Linate Airport. The role focuses on check-in, documentation checks, and assisting passengers to ensure a smooth journey.
The position requires excellent English, flexibility for shifts (including weekends/holidays), and the ability to work under pressure. A valid driving license (B) and car are preferred, along with strong IT skills and a customer‑oriented mindset.
Aviapartner is looking for motivated Passenger Service Agents belonging to protected categories L.68/99 to join the Landside department at Milan Linate Airport.
The selected candidate will be responsible for ensuring the proper execution of ground handling activities related to passenger services, including check-in operations, boarding procedures, and general passenger assistance.
Perform passenger and baggage check-in operations with accuracy and attention to detail, in compliance with current regulations on security, safety, privacy, and quality, including issuing boarding passes and baggage tags;
Verify travel documentation in accordance with the entry requirements of destination countries (e.g. passports and visas);
Ensure the smooth handling of transfer procedures for connecting passengers;
Collaborate with airport staff to provide a positive travel experience;
Handle any issues professionally and promptly.
The applicable National Collective Labour Agreement (CCNL) is Air Transport – Specific Section: Handlers.
20 hours per week, distributed across shifts
€529.84 (art. H15 CCNL)
€252.65 cost-of-living allowance (art. H16 CCNL)
€2.52 daily allowance (art. H19 CCNL)
€0.13 shift allowance (art. H20 CCNL)
€0.13 field allowance (art. H21 CCNL)
If you are passionate about the aviation industry and wish to work in a dynamic and stimulating environment, join Aviapartner and contribute to enhancing handling services.
This job posting is written in accordance with the principles of diversity and inclusion.
Excellent knowledge of English
Flexibility to work shifts, including weekends and holidays
Ability to work well under pressure
Driving licence (B) and car owner
Strong motivation, sense of responsability , punctuality
Client oriented
Good IT skills and use of devices.