Business Development Manager - Air Freight

Yusen Logistics Group; Arluno; Hybrid; EUR 50,000 - 60,000; Full time

Benefits offered by this job

Company car

Meal vouchers

Incentive scheme

Remote work (max 2 days/wk)

Job summary

Yusen Logistics Group in Milano (Arluno) is seeking a seasoned B2B sales professional for Air Freight Forwarding across Italy, working with France, Spain and the global network. You will drive new business while expanding the existing customer portfolio and delivering tailored air freight solutions.

You will craft compelling commercial proposals, negotiate with cross-functional teams, and monitor performance metrics to maximize profitability.

Qualifications

• 5+ years of B2B commercial experience in freight forwarding.
• Strong knowledge of air freight solutions.
• Proven ability to develop tailored commercial proposals for customers.
• Strong communication, presentation and negotiation skills.
• Experience using CRM tools and managing a commercial pipeline.

Responsibilities

• Develop Air Freight Forwarding business including B2B prospecting, lead qualification, and pipeline growth.
• Manage and retain a client portfolio with customized solutions.
• Build and negotiate commercial offers with procurement, pricing and ops teams; participate in tenders.
• Drive cross-selling with other business units and promote value-added services.
• Collaborate with operations to optimize commercial strategy and provide market insights.
• Monitor KPIs, CRM activity, and analysis of customer/trade lane results.
• Support implementation of flows and SOPs with internal teams.
• Consider client solvency, pricing consistency and collections in deals.
• Contribute to quality and continuous improvement of internal processes.

Tools

CRM software

Job description

About Yusen Logistics

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our comprehensive service offering is designed to create better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution solutions. As a company, we are committed to a culture of continuous improvement, enabling every employee to stay engaged, connected and creative as we strive to become the preferred choice worldwide.

About Yusen Logistics

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our comprehensive service offering is designed to create better connections between businesses, customers and communities through innovative supply chain management, freight forwarding, warehousing and distribution solutions. As a company, we are committed to a culture of continuous improvement, enabling every employee to stay engaged, connected and creative as we strive to become the preferred choice worldwide.

www.yusen-logistics.com/

Role Overview

Reporting to the Cluster Head of Sales AFF, you will be responsible for developing revenue and profitability for Air Freight Forwarding activities in Italy, in close collaboration with France, Spain, and Yusen's global network.

In this role, you will drive new business acquisition while ensuring the retention and growth of the existing customer portfolio.

You will also provide tailored solutions to meet customer needs and support the overall commercial strategy.

Key Responsibilities

• Develop Air Freight Forwarding business including B2B prospecting, lead qualification, and commercial pipeline growth.
• Manage and retain a client portfolio by offering customized solutions.
• Build and negotiate commercial offers in collaboration with procurement, pricing and operations teams, and participate in tenders.
• Drive cross-selling initiatives with other Business Units and promote vertical solutions and value-added services.
• Work closely with operations to optimize commercial strategy and provide insights on market trends.
• Monitor commercial performance including KPIs, CRM activity, and analysis of customer and trade lane results.
• Support the operational implementation of flows and SOPs with internal teams.
• Integrate financial considerations such as client solvency, pricing consistency, and potential involvement in collections.
• Contribute to quality and continuous improvement of internal processes and solutions.

What You Will Bring to the Role

• At least 5 years of B2B commercial experience in freight forwarding.
• Strong knowledge of air freight solutions and the wider logistics environment.
• Proven ability to develop compelling commercial proposals tailored to customer needs.
• Strong communication, presentation and negotiation skills.
• Comfortable using CRM tools and managing a commercial pipeline.
• Autonomous, proactive and well organized, with strong priority-management skills.
• A collaborative team player, comfortable working with multiple stakeholders.
• Professional Spanish & English required; French or Italian is a plus, as well as experience in Healthcare or Aerospace, would be a strong advantage.

What We Offer

• Location : Milano (Arluno)
• Company car
• Meal vouchers
• Incentive scheme
• Possibility of remote work (maximum 2 days per week)

Compensation: the salary range for this position is between 50K€ and 60K€ gross annually, depending on experience and qualifications.

Why Join Us?

At Yusen Logistics, you will have the opportunity to contribute to meaningful projects, work alongside talented professionals and develop your career in an environment that values innovation, responsibility and collaboration.

At Yusen Logistics, we recognise the value of using AI and other technologies to support the application process. However, we encourage candidates to use these tools to enhance their application rather than replace their own effort and authenticity. During the interview process, we expect answers that reflect your own experience, thinking and skills.

Yusen Logistics is an equal opportunities employer. We welcome applications from all suitably qualified individuals and base our recruitment decisions exclusively on skills, experience and potential. Diversity enables us to create an inclusive environment where everyone can thrive and grow.