Business Continuity Manager

OverIT - Field Service Management; Lombardia; Remote; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Location-flexible across Italy

International culture

Exposure to two leading private equity

Transparent compensation approach

Job summary

OverIT is seeking a senior partner to define and govern the Business Continuity and Disaster Recovery framework across multi‑cloud SaaS platforms. You will lead cross‑department BIAs, enforce RTOs/RPOs, and review cloud designs to align with BCDR needs.

The role requires strong governance, incident leadership, and deep compliance knowledge. You will drive risk assessment, supplier oversight, and cyber resilience programs while building awareness and metrics to close gaps between targets and

Qualifications

• 3–5+ years in Business Continuity, Disaster Recovery, or IT risk governance, SaaS/enterprise cloud preferred.
• Strong understanding of cloud-based infrastructure (AWS, multi-cloud) and high availability concepts.
• Deep knowledge of ISO 22301, ISO 27001:2022, SOC 2, NIST, and NIS 2 directives.
• Experience conducting Business Impact Analyses and risk assessments for cloud-native SaaS.
• Excellent stakeholder management bridging technical and non-technical teams.
• Proven incident governance and crisis communication skills.

Responsibilities

• Define, maintain, and govern the BCDR framework for multi-cloud SaaS platforms.
• Lead BIAs to identify critical functions and enforce RTOs and RPOs across delivery models.
• Review designs with DevOps and IT to ensure alignment with BCDR requirements.
• Plan and evaluate regular DR testing, tabletop exercises, and failover simulations.
• Lead compliance efforts for ISO, SOC, NIST, and EU directives; audit readiness.
• Assess third‑party vendor and cloud provider risk to mitigate disruptions.
• Establish governance around cyber incidents and act as BC point of contact during disruptions.
• Define KRIs/KPIs to track gaps between targets and actual capabilities.
• Design and deliver training to raise business continuity awareness.

Skills

Business Continuity & DR

Cloud Architecture Understanding

Compliance Mastery

BIA & Risk Assessment

Stakeholder Management

Incident Management Leadership

Job description

OverIT at a glance

OverIT is a global Software-as-a-Service (SaaS) company with a strong presence in North America and Europe.

We empower organizations in the power, utility, telco, and transportation industries to manage their mission‑critical infrastructures efficiently and safely through cutting‑edge Field Service Management software solutions.

At OverIT, we leverage advanced technologies like ML (Machine Learning), AR (Augmented Reality), IoT (Internet of Things), and GIS (Geographic Information System) to help ensure the infrastructures essential to our daily lives are always on.

If you want to be part of a top technology brand, join us!

What you'll do

• C/DR Strategy & Governance: Define, maintain, and govern the overall Business Continuity and Disaster Recovery framework for OverIT's multi-cloud SaaS platforms.
• Business Impact Analysis (BIA) & Risk Assessment: Lead cross‑departmental BIAs to identify critical business functions and enforce target Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) across all software delivery models.
• Multi‑Cloud Resilience Governance: Partner with DevOps, Cloud Architecture, and IT teams to review technical designs (e.g., Multi‑AZ, Multi‑Region, failover capabilities) and validate that cloud architecture aligns with BCDR requirements.
• Test Orchestration & Validation: Plan, coordinate, and evaluate regular DR testing scenarios -including tabletop exercises, failover simulations, and full‑scale continuity tests -ensuring technical teams execute tests and remediate identified gaps.
• Compliance & Audit Management: Lead BCDR compliance efforts, ensuring full alignment and audit‑readiness with ISO 22301, ISO 27001:2022, SOC 2, NIST SP 800-34, and EU NIS 2 requirements.
• Supply Chain & Third‑Party Risk Oversight: Assess and monitor the BCDR posture of critical third‑party vendors and cloud service providers to mitigate supply chain disruption risks.
• Cyber Resilience & Incident Oversight: Establish BCDR governance around cyber incidents (e.g., ransomware recovery, immutable backup policies) and act as the BC point of contact during major disruptions or audits.
• Metrics & Continuous Drift Analysis: Establish Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to track gaps between defined RTO/RPO targets and actual operational capabilities.
• Awareness & Culture: Design and deliver training programs to raise business continuity awareness and foster a culture of resilience across all corporate divisions.

What you'll need

• Professional Experience: 3-5+ years in Business Continuity, Disaster Recovery, or IT Risk Governance, ideally within a SaaS or enterprise cloud environment.
• Cloud Architecture Understanding: Strong conceptual understanding of cloud‑based infrastructure (primarily AWS, alongside multi‑cloud SaaS/PaaS/IaaS models), high availability, and failover concepts without needing hands‑on engineering skills.
• Standards & Compliance Mastery: Deep knowledge of international continuity and security standards, including ISO 22301, ISO 27001:2022, SOC 2 Type II, NIST, and NIS 2 directives.
• BIA & Risk Assessment: Proven experience conducting Business Impact Analyses and risk assessments tailored to cloud‑native SaaS microservices architectures.
• Stakeholder Management & Orchestration: Exceptional ability to bridge technical teams (DevOps, IT, Engineering) and non‑technical stakeholders (Legal, Customer Support, Executive Leadership) to ensure strategic alignment.
• Incident Management Leadership: Proven capability to govern crisis coordination and manage communication frameworks during operational disruptions.

What's nice to have

• Certified Business Continuity Professional (CBCP)
• Certified Information Systems Security Professional (CISSP)
• Disaster Recovery Institute International (DRII) certification
• Certified Cloud Security Professional (CCSP)

What we offer

• OverIT is a unique transformation project in the SaaS space arena, full of ambition to scale and grow globally
• International culture and environment with the opportunity to partner with an outstanding group of people and professionals who joined the company to scale and succeed
• A career‑defining opportunity with full exposure to two leading private equity firms
• Location‑flexible smart working across Italy
• Competitive pay, meaningful growth opportunities, and a transparent approach to compensation. Salary ranges are defined for each role based on experience, competencies, responsibilities, and geographic location, with additional benefits and performance‑based incentives depending on the position.
• The expected annual gross salary range for this position is €42,000-€62,000.

At OverIT we value diversity and are committed to equal employment opportunities regardless of religion, age, disability, sexual orientation, gender perception or identity, ethnicity, or place of origin.