Bilingual Operations Coordinator (Italian/English) Travel

Tumlare Corporation; Roma; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

Internship stipend €800 gross per月

Job summary

Kuoni Tumlare in Rome is offering an internship in the Operations department of JTB Italy srl. You will oversee the complete operational lifecycle of tours and assist in supplier coordination, bookings, and budget tracking, under supervision.

The ideal candidate has excellent written and verbal English and Italian, a Bachelor in Tourism preferred, and solid knowledge of MS Office. This paid internship follows Latium regulations (€800 gross per month).

Qualifications

• Excellent written and verbal English and Italian skills.
• Good knowledge of Microsoft Office suite.
• Good business reporting / statistic producing skills.

Responsibilities

• Oversee the complete operational lifecycle of tours, from Master Check to Post-Tour analysis, ensuring seamless execution and high customer satisfaction.
• Contribute to the development of new destination content, enhancing the travel experience with innovative and engaging proposals.
• Be responsible for negotiating the most competitive rates with suppliers and managing advance bookings for restaurants, guides, entrances, transportation, special visits, and other services, ensuring that all tasks are completed in line with company policies, targets, and deadlines.
• Ensure accuracy and attention to detail in all aspects of tour coordination, minimizing errors and avoiding misunderstandings with external stakeholders.
• Provide outstanding customer service by addressing client needs promptly, handling special requests, and ensuring a smooth travel experience.
• Collaborate with Sales, Procurement, and Destination Management teams to ensure the delivery of high-quality, tailor‑made services.

Skills

English & Italian language skills

Microsoft Office

Business reporting

Education

Bachelor in Tourism

Tools

Microsoft Office

Job description

Kuoni Tumlare in Rome is offering an internship in the Operations department of JTB Italy srl. You will oversee the complete operational lifecycle of tours and assist in supplier coordination, bookings, and budget tracking, under supervision.

The ideal candidate has excellent written and verbal English and Italian, a Bachelor in Tourism preferred, and solid knowledge of MS Office. This paid internship follows Latium regulations (€800 gross per month).