Bartender & Coffee Specialist — Wine & Storytelling

The Usual; Firenze; On-site; EUR 22,000 - 26,000; Full time

Benefits offered by this job

13th & 14th month salary

26 holidays

Pension contribution

Family hotel discounts

Volunteer time off

Job summary

The Usual Florence is hiring a bartender to help create the welcoming atmosphere guests expect from our new Florence hotel. You will work from U Bar, dining room and living spaces, delivering exceptional service from morning espresso to signature cocktails and wine service.

Join an international, storytelling-focused team committed to sustainability, local products and memorable guest connections. Fluency in Italian and English is required, with flexible shifts and opportunities to grow with a

Qualifications

• Previous experience as a Barista, Bartender or in a similar hospitality role.
• A passion for coffee, cocktails, food and guest experience.
• Confidence in recommending and serving wines, beers and cocktails.
• Excellent communication skills and a proactive attitude.
• Fluency in Italian & English are essential; and additional languages are a plus.
• Availability to work flexible shifts, including mornings, evenings, weekends and public holidays.
• A genuine interest in sustainability and responsible hospitality.
• You are legally entitled to work in Italy.

Responsibilities

• Prepare and serve high-quality barista coffees, teas and other hot beverages.
• Prepare and serve local wines, beers, cocktails and non-alcoholic beverages.
• Welcome and serve guests in Il Solito, living room and meeting spaces.
• Create memorable guest experiences through genuine hospitality and engaging storytelling about our food, drinks, local suppliers and neighbourhood.
• Promote our seasonal menus, local products and sustainability initiatives.
• Maintain high standards of quality, cleanliness and food safety.
• Create a warm, inviting and vibrant atmosphere throughout the hotel.
• Resolve guest requests and concerns with professionalism and care.
• Support your colleagues across different operational areas to ensure a seamless guest experience.

Skills

Barista experience

Bartender experience

Customer service

Italian & English fluency

Tools

POS system

Espresso machine operation

Job description

The Usual Florence is hiring a bartender to help create the welcoming atmosphere guests expect from our new Florence hotel. You will work from U Bar, dining room and living spaces, delivering exceptional service from morning espresso to signature cocktails and wine service.

Join an international, storytelling-focused team committed to sustainability, local products and memorable guest connections. Fluency in Italian and English is required, with flexible shifts and opportunities to grow with a