Guest Experience Host — Waiter (Florence)

The Usual Hotels; Firenze; Presencial; EUR 22.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

€24,100 gross annually incl. 13th & 14

26 holidays per year

Pension contribution

Travel contribution for commuting

Discounts at The Usual hotels

Volunteer time off

Descripción de la vacante

The Usual Florence is hiring a Waiter to create warm, welcoming experiences for guests. You will curate dining moments, read the room, and support a lively wine bar concept with small Tuscan dishes.

Join a young, international team focused on sustainable hospitality. Availability for flexible shifts in a growing hotel project in Florence is required; training and development are offered.

Formación

• 1–2 years of experience in Food & Beverage, hospitality or customer service.
• Fluent in Italian and English.
• Strong communication and teamwork skills.
• Eye for detail and ability to work in a fast-paced environment.
• Basic knowledge of food safety and hygiene is a plus.

Responsabilidades

• Prepare the restaurant for service, including mise en place and table set-up.
• Welcome guests and provide warm & genuine service throughout their visit.
• Serve food and beverages according to The Usual’s service standards.
• Clear and reset tables efficiently during and after service.
• Ensure buffets, food displays and service stations remain clean and stocked.
• Support colleagues during breakfast, lunch and bar service to ensure smooth operations.
• Maintain cleanliness and hygiene standards throughout the restaurant and service areas.
• Take orders and send them to bar and kitchen using a POS.

Conocimientos

Hospitality experience

Italian language

English language

Team player

Communication skills

POS system knowledge

Herramientas

POS system

Descripción del empleo

The Usual Florence is hiring a Waiter to create warm, welcoming experiences for guests. You will curate dining moments, read the room, and support a lively wine bar concept with small Tuscan dishes.

Join a young, international team focused on sustainable hospitality. Availability for flexible shifts in a growing hotel project in Florence is required; training and development are offered.