Bar & Reception Supervisor / Shift Leader

YellowSquare; Roma; On-site; EUR 24,000 - 27,000; Full time

Benefits offered by this job

Referral program

YellowCredits

Paid vacations

Company Canteen access

Employee discounts across YellowSquare

Job summary

YellowSquare Rome is hiring an Experienced Reception & Bar Supervisor to blend the front desk and bar operations. You will be a cornerstone of the guest experience, juggling roles based on hostel needs in a fast-paced, international setting.

We offer a 6-month initial contract with a path toward long-term stability, a schedule that includes nights and weekends, and extra pay for night shifts and holidays. Compensation ranges from €23,7k to €27k gross annually.

Qualifications

• Experience in guest-facing roles, combining front desk and bar duties.
• Ability to manage check-ins/check-outs and guest requests with poise.
• Fluent English and Italian; other languages are a plus.

Responsibilities

• Handle check-ins, check-outs, and guest requests with precision.
• Serve as a reference behind the bar, delivering quality coffee and cocktails.
• Promote hostel events and local culture to enhance guest experiences.
• Collaborate across departments to optimize workflows and maintain standards.
• Mentor junior team members to sustain energy and efficiency.

Skills

Guest management

Reception & Bar experience

Multitasking

Customer service

English & Italian

Job description

YellowSquare is looking for a Bar & Reception Supervisor!

Have you mastered the art of hospitality? Are you a seasoned professional who moves effortlessly between the front desk and the bar? If you are looking for an international environment where your expertise truly makes a difference, you’ve found your match.

YellowSquare Rome is looking for an Experienced Reception & Bar. We aren’t just looking for energy; we are looking for expertise. You will be a cornerstone of the guest experience, expertly juggling roles between the Reception and the Bar based on the hostel's operational needs.

Why join us:

• Leadership & Community: Join a passionate, international team where your experience is valued and your voice is heard.
• Professional Evolution: This role offers concrete opportunities for career advancement and professional development within our growing network.
• Dynamic Environment: Work in the heart of Rome in a community-driven workspace where professional standards meet creative freedom.

What you’ll be doing:

• Advanced Guest Management: Handling check-ins, check-outs, and complex guest requests with precision and expert problem-solving.
• Bar Excellence: Serving as a point of reference behind the bar, ensuring high standards in coffee and mixology while driving guest engagement.
• Experience Ambassadorship: Promoting hostel events and local culture to turn a standard stay into an unforgettable journey.
• Operational Synergy: Collaborating across departments to optimize workflows and maintain high operational standards.
• Mentorship: Using your experience to lead by example, helping junior team members maintain high energy and efficiency.

What we are looking for:

• Experience: 2/4 years of experience in similar roles (Reception, Bartending, or Barista).
• Multitasking & Focus: The ability to handle high-pressure situations and fast-paced shifts with a calm, professional attitude.
• Flexibility: Full availability for a shift-based schedule, including nights, weekends, and public holidays.
• Hospitality DNA: A genuine passion for people and excellence in customer service.
• Linguistic Skills: High proficiency in English and Italian (additional languages are a significant advantage).

What we offer:

• Contract: CCNL Turismo - 3rd/4th Level.
• Annual compensation package €23.7k to €27k Gross
• Initial Term: 6-month fixed-term contract (Full-time) with a flexible Mon-Sun schedule and a view toward long-term stability.
• Extra Compensation: Additional pay for night shifts, Sundays, and public holidays.
• Benefits: Referral program, and YellowCredits.
• Perks: Paid vacations, access to the Company Canteen, and employee discounts across all YellowSquare locations.

This role is designed for a hospitality pro who thrives in a fast-paced world and wants to lead the vibe in one of Rome's most iconic hostels. If you’re ready to bring your experience to the Square—we want to hear from you.