Banking Relationship & Customer Service Specialist

Adecco (Portugal); Roma; On-site; EUR 49,000 - 55,000; Full time

Benefits offered by this job

On-site in Rome

Job summary

Adecco Italia is recruiting a Member Service Representative for a prestigious international banking institution based in Rome. The role focuses on delivering high-quality service, building trusted client relationships, and assisting customers in identifying suitable financial solutions.

Responsibilities include onboarding support, account openings, handling banking and lending applications, and ensuring AML compliance in an on-site Rome work environment.

Qualifications

• University degree.
• 2+ years of professional experience within banking/financial services.
• Fluency in English and Italian.
• Knowledge of banking regulations is a plus.

Responsibilities

• Deliver an outstanding customer experience and build trusted relationships.
• Assist onboarding and opening of new accounts.
• Process applications for banking and lending products and services.
• Maintain confidentiality and comply with AML requirements.
• Support administrative tasks and Rome office operations.

Skills

Customer service

Relationship management

Interpersonal skills

Communication skills

Problem solving

Education

University degree

Tools

MS Office

Job description

Adecco Italia is recruiting a Member Service Representative for a prestigious international banking institution based in Rome. The role focuses on delivering high-quality service, building trusted client relationships, and assisting customers in identifying suitable financial solutions.

Responsibilities include onboarding support, account openings, handling banking and lending applications, and ensuring AML compliance in an on-site Rome work environment.