Back Office Titoli Specialist

ing; Lombardia; On-site; EUR 32,000 - 39,000; Full time

Benefits offered by this job

Flexible Smart Working

Job summary

ING Italy is seeking an Investment Operations Specialist to join the Investment Operations team in Milan. The role focuses on settlements, custody, and administration of investment products with a strong emphasis on accuracy, controls, and compliance, collaborating with internal and external stakeholders.

The ideal candidate has a background in banking or financial services operations, can manage multiple tasks under deadlines, and communicates effectively in English.

Qualifications

• Bachelor's degree in Economics, Finance, Business Administration or related field.
• Experience or strong interest in investment operations, securities, funds or financial services.
• Understanding of securities settlement, custody, fund distribution and related processes.
• Ability to work with procedures, controls and accounting activities.

Responsibilities

• Manage settlement of securities and investment transactions with timely execution.
• Perform custody‑related operational activities for securities and investment products.
• Support operational management and distribution of investment funds and insurance products.
• Administer securities and investment funds across operational processes.
• Execute accounting activities related to securities and funds.
• Monitor processes to ensure accuracy and regulatory/compliance adherence.
• Perform controls and reconciliations to ensure transaction integrity.
• Identify and resolve operational issues with internal and external stakeholders.
• Support analysis and improvement of processes and controls.
• Collaborate with other functions and external counterparties in processing, settlement, custody and administration.

Skills

Excel

English

Education

Bachelor's degree in Economics/Finance/Business

Job description

ING Italy is looking for an Investment Operations Specialist to join the Investment Operations team. The ideal candidate brings relevant experience in banking or financial services operations, particularly in securities settlement, custody services, investment funds, insurance products, securities administration and related accounting activities.

The role will support the day‑to‑day operational management of investment products and securities, ensuring accurate and timely execution of activities in accordance with internal procedures and applicable regulations. The successful candidate will contribute to the efficient management of transaction settlement, custody and distribution processes, operational controls, accounting activities and the resolution of operational issues.

We are seeking a proactive and collaborative professional with a strong operational mindset, attention to detail and the ability to work effectively with internal and external stakeholders. The ideal candidate is comfortable managing multiple activities and deadlines while maintaining high standards of accuracy, quality and compliance.

Does it sound interesting? Please read on!

Activities

• Manage the settlement of securities and investment transactions, ensuring accurate and timely execution of operational activities.
• Perform custody‑related operational activities for securities and investment products.
• Support the operational management and distribution of investment funds and insurance products.
• Manage the administration of securities and investment funds throughout the relevant operational processes.
• Perform accounting activities related to securities, investment funds and associated transactions.
• Monitor and execute operational processes, ensuring accuracy, timeliness and compliance with internal procedures and applicable regulations.
• Perform operational controls and reconciliations to ensure the completeness and accuracy of transactions and accounting records.
• Identify, manage and resolve operational issues, coordinating with relevant internal and external stakeholders.
• Support the analysis and resolution of operational exceptions and contribute to the continuous improvement of processes and controls.
• Collaborate with other functions and external counterparties involved in the processing, settlement, custody and administration of investment products.

Required skills

• You have an academic degree, preferably in Economics, Finance, Business Administration or a related field.
• You have previous experience or a strong interest in investment operations, securities, investment funds or financial services.
• You have a good understanding of securities settlement, custody, fund distribution and/or securities administration processes.
• You have a strong operational mindset and excellent attention to detail.
• You are comfortable working with operational procedures, controls, reconciliations and accounting activities.
• You have strong analytical and problem‑solving skills and are able to identify and manage operational issues effectively.
• You are able to work accurately under deadlines and manage multiple activities in parallel.
• You have good stakeholder management and communication skills and are comfortable interacting with internal functions and external counterparties.
• You are proactive, reliable and willing to contribute to process and control improvements.
• You are a team player who can work effectively in a dynamic and collaborative environment.
• Good knowledge of Microsoft Office tools, particularly Excel.
• Good command of English, both written and spoken.

What we offer

• A strong learning opportunity in Business Oversight and Non‑Financial Risk within a structured international banking environment.
• Hands‑on exposure to process governance and third‑party risk management topics.
• The chance to work closely with multiple stakeholders and understand how risks are managed end‑to‑end.
• A dynamic, inclusive and collaborative working environment, with opportunities for professional growth.

Contract offer

• Working conditions: Permanent employment contract
• Working hours: Full time (37 hours per week)
• Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)
• Location: Milan
• Annual base salary starting from : 35.000€
• Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function, and individual performance)

The benefits of joining ING

• In addition to being a part of a great team, working in a fun and innovative environment, we offer:
• Flexible Smart Worki