Automotive Sales Operations Analyst - Hybrid & Growth

Genesis; Lombardia; Híbrido; EUR 31.000 - 37.000; Jornada completa

Descripción de la vacante

Genesis is seeking a Sales Operations Analyst to support sales performance and enhance the customer journey through efficient vehicle ordering, stock management and delivery planning. You will interface with retailers, headquarters, logistics partners and internal teams to drive operational excellence and business growth.

The role requires 3-5 years in a related automotive function, fluent Italian and English, and strong Excel/reporting skills. Hybrid working model and competitive salary offered.

Formación

• Bachelor's degree in Business Administration, Economics, Engineering or a related discipline.
• 3-5 years of experience in Sales Operations, Dealer Support, Sales Administration or a related automotive function.
• Fluent Italian and English, both written and spoken.
• Advanced proficiency in Microsoft Excel and reporting tools.

Responsabilidades

• Prepare and maintain regular reports covering retail sales, wholesale, order bank, stock, registrations and deliveries.
• Monitor sales performance against targets and identify trends, opportunities and risks.
• Support sales forecasting and budget planning activities through accurate data analysis.
• Develop ad hoc analyses to support management decision-making and business reviews.
• Manage the end-to-end vehicle ordering process, ensuring order accuracy and timely execution.
• Monitor order bank, production status, inbound pipeline and vehicle availability.
• Coordinate vehicle allocation activities, balancing business priorities, retailer requirements and customer demand.
• Support stock management strategies aimed at maximizing conversion opportunities.
• Coordinate vehicle logistics and delivery planning to ensure a seamless customer handover process.
• Provide guidance and support to retailers on ordering, allocation, stock availability, vehicle status and delivery planning.
• Monitor retailer performance KPIs and support actions aimed at improving sales effectiveness and customer satisfaction.
• Collaborate closely with Sales, Customer Experience, Finance, Marketing, Network Development, Logistics and HQ teams.
• Support the implementation of new systems, tools and operational procedures while ensuring compliance with internal policies and reporting requirements.

Conocimientos

Excel proficiency

Reporting tools

Stakeholder management

Italian (Fluent)

English (Fluent)

Educación

Bachelor's degree in Business Administration, Economics, Engineering or related discipline

Descripción del empleo

Genesis is seeking a Sales Operations Analyst to support sales performance and enhance the customer journey through efficient vehicle ordering, stock management and delivery planning. You will interface with retailers, headquarters, logistics partners and internal teams to drive operational excellence and business growth.

The role requires 3-5 years in a related automotive function, fluent Italian and English, and strong Excel/reporting skills. Hybrid working model and competitive salary offered.