Associate Technical Consultant CRM

Medtronic plc; Veneto; Remote; EUR 32,000 - 49,000; Full time

Job summary

Medtronic plc in Verona, Italy, is seeking a Technical Consultant for the CRM Operating Unit, covering the Triveneto, Emilia-Romagna and Marche regions. You will provide in-room technical and clinical support for implanted devices, collaborating with physicians, nurses, and sales teams across the regions.

The role includes presentations, product demonstrations, and training, with frequent travel within Italy.

Qualifications

• Bachelor’s degree in Biomedical Engineering or related field.
• English written and spoken at least B2 level.

Responsibilities

• Provide implantation and follow-up support to physicians and staff for CRM products.
• Provide technical and product support to sales, marketing, and customers.
• Participate in presentations and meetings to explain products and therapies to physicians.
• Train physicians, hospital staff and other healthcare professionals on Medtronic products.
• Support post-marketing activities using CRM tools (Salesforce Lightning, MMX).
• Communicate clinical data and product information to demonstrate efficacy and benefits.

Skills

Biomedical engineering knowledge

English proficiency

Clinical support

Team collaboration

Travel readiness

Education

Bachelor's degree in Biomedical Engineering

Tools

Salesforce Lightning

MMX

Job description

Remote

Verona, Verona, Italy

Full time

R76756

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic is hiring a Technical Consultant for an open position within the CRM (Cardiac Rhythm Management) Operating Unit, with responsibility for the Triveneto, Emilia-Romagna and Marche regions.

In this role, you will have a crucial impact on patients by providing technical expertise and support to cardiologists, sales representatives, and sales and marketing teams. You will primarily support implantation and follow-up procedures, as well as product presentations and demonstrations, covering a portfolio that includes pacemakers, loop recorders, and implantable cardioverter-defibrillators.

The person taking on the role of Technical Consultant, CRM will provide technical and specialist support in the operating room to ensure the proper use of Medtronic products within the assigned area, while also providing support across the Italian territory whenever required.

Responsibilities may include the following and other duties may be assigned:

• Provide implantation and follow-up support to physicians and nurses in the use of CRM products.
• Provide technical expertise and product support to sales representatives, other commercial functions, and customers.
• Participate in presentations, conferences, and meetings, supporting Sales colleagues in providing physicians with comprehensive information about our products and therapies, while building and maintaining strong professional relationships.
• Support the training and technical development of physicians, hospital staff, and other healthcare professionals involved in the use of Medtronic products.
• Support post-marketing activities through Customer Relationship Management tools, including Salesforce Lightning and MMX.
• Demonstrate strong commercial and communication skills, leveraging daily interactions with physicians and non-clinical healthcare professionals to provide comprehensive information on products, therapies, and related services.
• Provide technical and specialist support upon physicians’ request, ensuring that all relevant clinical data and product information are communicated effectively to demonstrate the clinical efficacy and benefits of the products.

Required Knowledge and Experience:

• Bachelor’s degree, preferably in Biomedical Engineering, or a related scientific field.
• Strong commitment to continuous technical and clinical learning.
• Excellent communication and collaboration skills, combined with a proactive and solution-oriented mindset.
• Good written and spoken English skills (minimum B2 level).
• Strong problem-solving skills, with the ability to approach challenges from multiple perspectives and support physicians in identifying effective solutions to technical issues.
• Team-oriented, with a strong commitment to living and promoting the Medtronic Mission both within and outside the organization.
• Willingness and availability to travel extensively within the assigned territory and, when required, across Italy.
• Previous experience in a healthcare environment is considered a plus.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

• A commitment to our employees lives at the core of our values.
• We recognize their contributions.
• They share in the success they help to create.
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
• Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Italy: 32,400.00 EUR - 48,600.00 EUR |

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world
• Grow a career reflective of your passion and abilities
• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees).

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