Associate Technical Consultant CRM

Medtronic plc; Cascina Varesina; On-site; EUR 32,000 - 49,000; Full time

Job summary

Medtronic plc in Italy seeks a Technical Consultant for CRM, covering the Triveneto, Emilia-Romagna, and Marche regions. You will provide technical expertise in the operating room, support implantation and follow-up procedures, and assist sales and healthcare teams with product demonstrations and training.

You will work with a portfolio including pacemakers, loop recorders, and ICDs, traveling extensively to support physicians and hospitals, while ensuring proper use of Medtronic products and

Qualifications

• Bachelor's degree in Biomedical Engineering or a related field.
• Strong commitment to continuous technical and clinical learning.
• Excellent communication and collaboration skills; proactive mindset.
• Willingness to travel extensively within Italy and territory.
• Healthcare environment experience is a plus.

Responsibilities

• Provide implantation and follow-up support to physicians and nurses in the use of CRM products.
• Provide technical expertise and product support to sales representatives, other commercial functions, and customers.
• Participate in presentations, conferences, and meetings, supporting Sales colleagues in informing physicians about our products and therapies.
• Support the training and technical development of physicians, hospital staff, and other healthcare professionals involved in the use of Medtronic products.
• Support post-marketing activities through Customer Relationship Management tools, including Salesforce Lightning and MMX.
• Demonstrate strong commercial and communication skills, leveraging daily interactions with physicians and non-clinical healthcare professionals to provide information on products, therapies, and services.
• Provide technical and specialist support upon physicians' request to communicate clinical data and product information effectively.

Skills

Communication skills

Collaboration

Problem solving

Willingness to travel

English proficiency

Education

Bachelor's degree in Biomedical Engineering

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Medtronic is hiring a Technical Consultant for an open position within the CRM (Cardiac Rhythm Management) Operating Unit, with responsibility for the Triveneto, Emilia-Romagna and Marche regions. In this role, you will have a crucial impact on patients by providing technical expertise and support to cardiologists, sales representatives, and sales and marketing teams. You will primarily support implantation and follow-up procedures, as well as product presentations and demonstrations, covering a portfolio that includes pacemakers, loop recorders, and implantable cardioverter-defibrillators. The person taking on the role of Technical Consultant, CRM will provide technical and specialist support in the operating room to ensure the proper use of Medtronic products within the assigned area, while also providing support across the Italian territory whenever required.

Responsibilities

• Provide implantation and follow-up support to physicians and nurses in the use of CRM products.
• Provide technical expertise and product support to sales representatives, other commercial functions, and customers.
• Participate in presentations, conferences, and meetings, supporting Sales colleagues in providing physicians with comprehensive information about our products and therapies, while building and maintaining strong professional relationships.
• Support the training and technical development of physicians, hospital staff, and other healthcare professionals involved in the use of Medtronic products.
• Support post-marketing activities through Customer Relationship Management tools, including Salesforce Lightning and MMX.
• Demonstrate strong commercial and communication skills, leveraging daily interactions with physicians and non-clinical healthcare professionals to provide comprehensive information on products, therapies, and related services.
• Provide technical and specialist support upon physicians' request, ensuring that all relevant clinical data and product information are communicated effectively to demonstrate the clinical efficacy and benefits of the products.

Required Knowledge and Experience

• Bachelor's degree, preferably in Biomedical Engineering, or a related scientific field.
• Strong commitment to continuous technical and clinical learning.
• Excellent communication and collaboration skills, combined with a proactive and solution-oriented mindset.
• Good written and spoken English skills (minimum B2 level).
• Strong problem-solving skills, with the ability to approach challenges from multiple perspectives and support physicians in identifying effective solutions to technical issues.
• Team-oriented, with a strong commitment to living and promoting the Medtronic Mission both within and outside the organization.
• Willingness and availability to travel extensively within the assigned territory and, when required, across Italy.
• Previous experience in a healthcare environment is considered a plus.

Benefits & Compensation

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Italy: 32,400.00 EUR - 48,600.00 EUR | The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Equal Employment Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.