Assistant Store Manager - Castel Romano Outlet

CALZATURIFICIO STEPHEN S.R.L.; Roma; On-site; EUR 33,000 - 38,000; Full time

Benefits offered by this job

Full-time contract

Development opportunities

Employee discount

Dynamic team

Inclusive environment

Lunch vouchers

Job summary

Diesel is seeking an Assistant Store Manager for the Castel Romano Outlet to support the Store Manager in delivering a premium, customer‑centred shopping experience and achieving sales targets. You will lead a small team, ensure KPI performance, manage storefront operations and CRM initiatives, and interact with international clients, reflecting Diesel's heritage and luxury positioning.

This is a full‑time permanent role offering development opportunities within the Diesel and OTB group network,

Qualifications

• At least 3 years in a managerial role in luxury retail.
• Confident in leading a team and driving performance.
• Proven ability to meet KPIs and sales targets.
• Strong understanding of the luxury sector and product sensitivity.
• Excellent communication skills and commercial mindset.
• Experience in managing store operations.
• Diplomacy with foreign clients.

Responsibilities

• Support Store Manager to drive sales strategy and create a premium customer experience.
• Contribute to business action plans to boost sales across product categories and client tiers.
• Deliver excellent, personalized service to build loyal client relationships via CRM initiatives.
• Role-model top sales and leadership within the team to resolve issues with positive outcomes.
• Engage with the wider community to inspire the team and foster an energetic, innovative work environment.
• Empower teammates to complete tasks effectively and build positive team spirit.
• Build relationships through belonging and a forward-thinking mindset.

Skills

Team management

KPIs & sales

Luxury retail

Customer service

Foreign clients

Diesel brand passion

Communication

Job description

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. For our Diesel Store in Castel Romano Outlet we're looking to fill the position of Assistant Store Manager on a permanent basis.

Main Responsibilities

• Support the Store Manager in driving the Store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
• Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment
• Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives
• Role model best in class sales and self-leadership by playing an active role within your team, and take action to solve problems with positive outcomes
• Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
• Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit
• Build and maintain relationships by instilling a sense of belonging and a positive, forward-thinking mindset

Requirements

• At least 3 years of previous experience in a managerial role in a modern Luxury retail environment
• Confidence and proven track record in team management
• Solid experience in working to and driving KPIs and sales targets
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills and commercial mindset
• Previous experience in managing complex store operations
• Digitally aware and open to new ways of working
• Ability to interact effectively with foreign clients
• Passion for Diesel Brand, product and heritage

Language proficiency: Italian and English are mandatory. Any additional language will be considered as a plus!

Compensation & Level

• CCNL Commercio, 2° Livello
• Salary range (gross annual): €33.000 - €38.000
• Variable incentive plan: 20%

The final offer will be determined based on experience, skills, and level of responsibility. We are open to candidates with different levels of seniority.

What We Offer

• A Full Time permanent contract
• A range of development opportunities in Diesel and OTB group Store network in Italy and abroad
• A generous employee discount on Diesel and OTB group Brands
• An awesome, young and dynamic team
• Highly inclusive working environment
• Lunch vouchers for each working day

#DSL

As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees.

For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age.

#DSL