Assistant Restaurant Manager - The Lake Como EDITION - Season 2027

EDITION; Griante; On-site; EUR 36,000 - 38,000; Full time

Benefits offered by this job

Staff housing

Meal vouchers (€8 per working day)

Staff cafeteria

Marriott Bonvoy program

Job summary

The Lake Como EDITION is seeking a Restaurant Manager or Senior Supervisor to oversee daily operations for Restaurants/Bars and Room Service in a luxury Lake Como setting. You will assist in menu planning, maintain sanitation standards, and support servers and hosts during peak times.

Responsibilities include supervising shifts, coaching staff, ensuring guest satisfaction, and supporting the Restaurant Manager in achieving service and financial goals. A strong hospitality background is required.

Qualifications

• High school diploma or GED; 4 years experience in food and beverage or related area.
• 2-year degree from an accredited institution in Food Service/Hotel Management or related major; 2 years experience in F&B or related area.
• Experience in supervision and operations within a restaurant/hospitality setting is preferred.

Responsibilities

• Assist in managing restaurant team and daily shift operations.
• Supervise staff to meet performance expectations and service standards.
• Provide feedback and coaching based on observed service behaviors.
• Open and close restaurant shifts and assist during peak meal periods.
• Ensure compliance with restaurant policies, sanitation, and safety standards.
• Interact with guests to obtain feedback and resolve issues.

Education

High school diploma or GED

2-year degree in Food Service/Hotel Management or related major

Job description

Additional Information

Job Number 26141222

Job Category Food and Beverage & Culinary

Location One Marriott Drive, Need Address, Cadenabbia 22011, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: EUR 35910-37800 Annual Salary

The Lake Como EDITION

Nestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience. Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.

Job Summary

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education And Experience

OR

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Ensures compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Manages to achieve or exceed budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Restaurant Manager.

Compensation & Benefits

• Gross Annual Salary: 35,910 - 37,800 € (the gross annual salary is calculated on a pro-rata basis when employment covers only part of the year).
• The 13th and 14th month payments are included in the gross annual salary and are accrued on a pro-rata basis, depending on the actual period worked during the year.
• TFR (severance) is an additional amount on top of the salary, which is set aside during employment and paid to the employee at the end of the contract
• Staff house accommodation on The Lake Como
• Ticket restaurants - meal vouchers (each with a net value of €8 per working day)
• Staff cafeteria
• Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act - polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations - breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.