Area Credit Manager - Italy

Stryker; Monza; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

comprehensive benefits package

incentive compensation (bonus and/or 佣

Job summary

Stryker is seeking an Area Credit Manager to be the senior in-country credit and collections lead, safeguarding assets while supporting local sales in Italy. You will manage high-value relationships and exercise executive-level judgment on credit decisions within delegated limits.

You will influence area strategy, partner with risk functions, mentor peers, and remain an individual contributor while coordinating with Sales, Legal, and Customer Service to resolve disputes.

Qualifications

• 10+ years of experience in Credit and Collections with complex or strategic accounts.
• Proven ability to make independent credit and collections decisions (e.g., payment plans, order release, credit limits).
• Experience mentoring or guiding teammates without formal supervisory responsibility a plus.
• Strong track record influencing senior stakeholders (Sales leadership, General Managers, customer executives).

Responsibilities

• Serve as the senior local point of contact for credit with Sales and country leadership, aligning risk strategy with the area and risk teams.
• Independently approve or decline order releases and holds within delegated authority, escalating only higher-risk cases.
• Review and authorize credit limits for critical or high-risk customers with proper documentation and policy alignment.
• Structure and approve payment plans and settlement terms for key accounts beyond analyst authority.
• Contribute input on Bad Debt reserve adequacy in line with policy.
• Lead and finalize negotiations with strategic customers in person, including senior stakeholders.
• Coordinate with Sales, Legal, Customer Service and others to resolve high-value disputes.
• Identify emerging risks in the area and drive corrective actions before escalation.
• Support and evolve local risk reporting and portfolio health visibility for management.
• Mentor local team and business on best practices in credit decisions while remaining an individual contributor.
• Engage with insolvency, legal, or debt-recovery processes for critical accounts as needed.
• Provide input to portfolio strategy and resource allocation to senior management.

Skills

Independent credit decisions

Stakeholder influence

Mentoring peers

MS Office

Italian fluency

English proficiency

Credit & collections systems

Education

Bachelor in Business Administration, Accounting, Finance (or equivalent)

Tools

Oracle

Credit Management tools

Job description

Overview

As Area Credit Manager you will be the senior in-country contact for credit and collections, protecting company assets while supporting local sales. You will manage complex, high-value customer relationships and exercise executive-level judgment on credit decisions within delegated limits. The role combines deep local market insight with cross-functional collaboration to optimize cash flow and risk. You’ll influence area strategy, partner with risk functions, and mentor peers while remaining an individual contributor.

Retribuzione / Benefits

• comprehensive benefits package
• incentive compensation (bonus and/or commissions) where applicable

Responsabilità

• Serve as the senior local point of contact for credit with Sales and country leadership, aligning risk strategy with the area and risk teams.
• Independently approve or decline order releases and holds within delegated authority, escalating only higher-risk cases.
• Review and authorize credit limits for critical or high-risk customers with proper documentation and policy alignment.
• Structure and approve payment plans and settlement terms for key accounts beyond analyst authority.
• Contribute input on Bad Debt reserve adequacy in line with policy.
• Lead and finalize negotiations with strategic customers in person, including senior stakeholders.
• Coordinate with Sales, Legal, Customer Service and others to resolve high-value disputes.
• Identify emerging risks in the area and drive corrective actions before escalation.
• Support and evolve local risk reporting and portfolio health visibility for management.
• Mentor local team and business on best practices in credit decisions while remaining an individual contributor.
• Engage with insolvency, legal, or debt-recovery processes for critical accounts as needed.
• Provide input to portfolio strategy and resource allocation to senior management.

Requisiti fondamentali

• 10+ years of experience in Credit and Collections with complex or strategic accounts.
• Proven ability to make independent credit and collections decisions (e.g., payment plans, order release, credit limits).
• Experience mentoring or guiding teammates without formal supervisory responsibility a plus.
• Strong track record influencing senior stakeholders (Sales leadership, General Managers, customer executives).
• Bachelor in Business Administration, Accounting, Finance (or equivalent)
• Proficient in MS Office; advanced English and fluent Italian.
• Experience with collections systems (Oracle, Credit Management tools or similar).
• Face-to-face, senior-level customer and stakeholder interaction experience.

Additional skills

• strong negotiation and problem-solving abilities
• excellent communication and interpersonal skillsability to influence and build trust with senior stakeholdersOracle
• Credit Management toolsAdvanced MS Office Suite