Application Specialist In Vitro, Lab Solutions - Central Italy (m/f/d)

Siemens Mobility; Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading medical technology company is seeking a candidate in Rome, Italy, for a role focusing on post sales support, onsite installations, and customer training in Hemostasis and Hematology. The ideal candidate has a Master's degree and 1-5 years of experience, with excellent problem-solving and communication skills. Availability for travel and a proactive attitude are essential. Join a diverse team dedicated to pioneering breakthroughs in healthcare.

Competenze

• 1-5 years of experience in similar roles.
• Availability to travel.
• Dynamic and proactive with personal initiative to reach targets.
• Curiosity and continuous openness to learn.

Mansioni

• Post sales direct problem-solving through method applications.
• Onsite instrument installation and customer training.
• Performance monitoring by measuring selected KPIs.
• Support for new customer needs.

Conoscenze

Interactive communication

Problem solving

Decision making

Analytical skills

Troubleshooting skills

Fluent English

MS Office Package

Formazione

Master's degree in biology/biomedical laboratory Techniques

Master's degree in biomedical engineering

Descrizione del lavoro

Overview

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsibilities

• You will take care of post sales direct problem-solving through method applications or troubleshooting or by activating the specific technical service or application support and reaching consequent customer satisfaction
• You will take care of onsite instrument installation, customer training and follow up regarding Hemostasis, Hematology, and plasma protein.
• You will take care of the system's performance monitoring by measuring selected KPIs.
• You will take care of new eventually customer's need, giving your direct support, in cooperation with our salespeople or activating internal support channels

Qualifications

• Master's degree in biology/biomedical laboratory Techniques/master's degree in biomedical engineering
• 1-5 years of experience in similar roles
• Competence in interactive communication, problem solving and decision making.
• Excellent analytical and troubleshooting skills with ability to communicate complex technical / clinical content in an easy-to-understand manner.
• Good and fluent English in both written and oral communication
• Availability to travel
• Dynamic and proactive with personal initiative to reach the targets.
• Curiosity and continuous openness to learn, flexibility and availability also to move into the region assigned.
• Able to work independently, as well as an effective team player and respectful of diversity.
• Good knowledge of MS Office Package (PowerPoint, Excel etc.)

We would prefer candidates based in Lazio, Italy.

Additional information

To find out more about the specific business, have a look at www.siemens-healthineers.com.

Who we are

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at www.jobs.siemens-healthineers.com/careers.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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