Application Engineer Metal South West EU

Henkel; Settala; In loco; EUR 37.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work

Global opportunities

Wellbeing programs

Share plan

Free canteen

Descrizione del lavoro

Henkel in Italy is seeking a chemistry- or materials-focused specialist to drive line start-ups, product trials, and customer applications. You will train field sales teams and customers, and collaborate with sales, marketing, PD, and project teams to deliver value.

A Master’s degree in Chemistry or materials, practical lab skills, and strong analytical thinking are required. Fluency in Italian and English, plus up to 50% travel within Italy and Greece, completes the profile.

Competenze

• Master's degree in chemistry and/or materials.
• Practical lab skills.
• Fluent in Italian and English.

Mansioni

• Start-up line and process startup with product recommendations and trials.
• Provide product applications and technical training to field sales and customers.
• Communicate with sales, marketing, PD, and project teams.
• Advise customers on value-adding process solutions.
• Identify equipment solutions to enhance customer processes.
• Record visits and results in CRM (Salesforce) and report issues.
• Share learnings across accounts and promote innovations.

Conoscenze

Practical lab skills

Analytical thinking

Teamwork and communication

Fluent Italian and English

Formazione

Master's Degree in Chemistry and/or materials

Strumenti

Salesforce CRM

Descrizione del lavoro

About this Position

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

What You’ll Do

• Responsible for line and/or process start-up, product recommendations, customized products applications, trials with new products and troubleshooting at customers or at the laboratory
• Responsible for products application / technical training and coaching of field sales forces and customers
• Responsible for directly communicating with sales, marketing, PD, Innovation, members of AE field team or project team members
• Consult customers on solutions generating value for their processes
• Identify opportunities to provide equipment solutions to enhance customer related processes
• Perform technical visits (meetings, audits, troubleshooting, etc.) for customers with documentation in the CRM tool (Salesforce)
• Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
• Reports quality issues / customers claims to relevant parts of the organization
• May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
• Promote internally SBU innovations and best learnings cross accounts

What makes you a good fit

• Master's Degree in Chemistry and/or materials
• Practical lab skills
• Analytical thinking
• Strong team spirit and communication skills
• Available to travel (50%) in Italy and Greece (also abroad if necessary for customers needs)
• Fluent in italian and english

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Welfare Platform
• School Books reimbursement
• Free Canteen and bi-monthly Product box
• Extra Professional Accident Insurance

Gross annual salary starting from €37.000

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.