Application Engineer (Italian + LIMS/ Biobanking)

DiData, Inc.; Milano; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

DiData, Inc. is seeking an Application Engineer in Milan to translate laboratory and biobank workflows into configurable digital solutions. You will act as the liaison between clients and technology, collaborating with Italian clients and the Swiss product teams.

The role is hybrid with on-site client activities; some travel within Italy and abroad is required. Ideal candidates have life sciences backgrounds and experience with biobanking or LIMS, plus strong analytical and communication skills.

Qualifications

• Background in life sciences (e.g. Biology, Biotechnology, Biomedical Engineering, Bioinformatics).
• Experience with biobanking, LIMS, or clinical laboratory environments.
• Strong analytical, organizational, and communication skills.
• Comfortable working in regulated, client-facing, and international environments.
• Interest in software systems and digital solutions.

Responsibilities

• Analyze laboratory, biobank, and clinical workflows and translate them into DiData system configurations.
• Lead and support LIMS and biobanking system implementations from requirements to go-live.
• Configure and customize workflows to reflect real operational processes.
• Deliver system demonstrations and support pre-sales and solution discussions.
• Conduct user training and provide application support (remote and on-site).
• Participate in system testing, validation, and quality assurance activities.
• Collect client feedback and contribute to product improvements.
• Prepare technical documentation, SOPs, and validation materials.
• Participate in client meetings, workshops, and industry or scientific events.

Skills

Biobanking experience

LIMS experience

Client-facing

Regulated environments

Analytical skills

Organizational skills

Communication skills

Job description

Application Engineer (Biobanking / LIMS)

Location: Milan, Italy (Hybrid)

Type: Full-time

About DiData

DiData is a Swiss company developing modern software solutions for laboratories, biobanks, and clinical research teams. Our platforms simplify complex lab operations through intuitive design and configurable workflows.

The Role

We are looking for an Application Engineer with experience in Biobanking and/or LIMS to support our growing presence in Italy. Based in Milan, you will act as the link between clients and technology, translating laboratory and biobank workflows into effective digital solutions. You will work closely with Italian clients and DiData's Swiss-based product and project teams.

The role is hybrid, combining remote work with on-site client activities. Occasional travel within Italy and abroad is required.

Key Responsibilities

• Analyze laboratory, biobank, and clinical workflows and translate them into DiData system configurations
• Lead and support LIMS and biobanking system implementations from requirements to go-live
• Configure and customize workflows to reflect real operational processes
• Deliver system demonstrations and support pre-sales and solution discussions
• Conduct user training and provide application support (remote and on-site)
• Participate in system testing, validation, and quality assurance activities
• Collect client feedback and contribute to product improvements
• Prepare technical documentation, SOPs, and validation materials
• Participate in client meetings, workshops, and industry or scientific events

Your Profile

• Background in life sciences (e.g. Biology, Biotechnology, Biomedical Engineering, Bioinformatics)
• Experience with biobanking, LIMS, or clinical laboratory environments
• Strong analytical, organizational, and communication skills
• Comfortable working in regulated, client-facing, and international environments
• Interest in software systems and digital solutions

Languages

• Fluent Italian and English (spoken and written)

What We Offer

• A collaborative, innovation-driven international environment
• A role at the intersection of life sciences and digital technology
• Exposure to leading research institutions and clinical organizations
• Professional growth opportunities in lab informatics and biobanking