Application Engineer - Automation

Schweitzer Engineering Laboratories (SEL); Milano; Presencial; EUR 70.000 - 100.000; Jornada completa

Descripción de la vacante

Schweitzer Engineering Laboratories (SEL) is seeking an experienced electrical engineer to deepen expertise in power systems and SEL products. The role includes visiting customers, delivering demonstrations and training, and providing practical solutions across multiple knowledge areas.

You will contribute to product specifications, teaching SEL University courses, and publishing technical guides. Strong communication and leadership skills are essential to advance customer experience and project

Formación

• Bachelor’s degree in Electrical Engineering (or equivalent)
• Typically 6+ years of experience in power systems and industry practices
• Ability to write and speak English coherently
• Excellent technical training, speaking, writing, and customer service skills
• Strong communicator and driver of customer experience improvements
• Ability to lead, plan, instruct and mentor others
• Ability to apply and teach principles in specialization field
• Background check satisfactory; negative drug tests

Responsabilidades

• Develop expertise of power systems, focus area, and SEL products
• Help customers apply SEL products through visits, demos, training and calls
• Provide solutions to complex problems and support multiple knowledge areas
• Contribute to product specs, applications, and testing
• Participate in marketing, sales activities, and technical meetings
• Teach SEL University courses within core area
• Publish guides, notes and software tools
• Assist engineers, associates, and interns with products and applications
• Contribute to feedback and training materials; drive improvement initiatives
• Follow SEL Values and World-Class Manufacturing principles
• Understand. Create. Simplify.
• Other duties as assigned

Conocimientos

English proficiency

Customer communication

Leadership

Training delivery

Technical writing

Problem solving

Mentoring

Educación

Electrical Engineering degree

Descripción del empleo

Essential Duties and Responsibilities

1. Develop expertise of power systems, focus area*, and all related SEL products.

2. Help customers apply SEL products through visits, demonstrations, training courses and telephone contact.

3. Provides solutions to a wide variety of increasingly difficult problems. Solutions are increasingly imaginative, thorough, and practical. Independently supports customers for at least two knowledge areas of their specialization field.

4. Contributes to product specifications, application and testing software, and literature.

5. Participates and presents at SEL marketing and sales activities, industry technical meetings, and conferences.

6. Teaches SEL University courses within core area.

7. Publishes multiple application guides, notes, template guides, software tools, and/or technical conference papers.

8. Provides assistance on products and applications to engineers, associates, and interns.

9. Regular contributions through customer feedback process, FAQ entries, IMI teams, and improving SELU training material. Identifies WCM initiatives and leads efforts to improve.

10. Follow and apply SEL Values, Principles of Operations, and World-Class Manufacturing principles.

11. Understand. Create. Simplify.

12. Other duties as assigned.

Required Qualifications

Bachelor’s degree in Electrical Engineering (or equivalent engineering degree)

Typically 6+ years of experience in power systems, industry practices, and focus area*

Ability to write and speak English coherently

Excellent technical training, speaking, writing, and customer service skills

Strong communicator. Actively identifies and pursues ways to improve customer experience.

Experiments to find new solutions and encourages others to do the same.

Ability to gain the confidence and trust of others easily. Inspires, motivates, and encourages others.

Ability to successfully carry out tasks, planning, instruction, and leadership
Models high standards of honesty and integrity
Ability to learn new skills and assume new responsibilities

Capable of selecting, applying and teaching principles, theories, and concepts in specialization field.

Background check results satisfactory to SEL
Negative drug test result(s)