Aftersales Area Manager - Italy

Changan Europe; Turbigo; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global automotive brand is seeking an Aftersales Area Manager in Italy to support its network's development and enhance customer experience. The role involves driving sales targets, ensuring compliance with standards, and fostering partnerships. Candidates should have relevant experience, a degree in technical or economic fields, and proficiency in Italian and English. This is an exciting opportunity to influence the growth of a new brand during its launch phase.

Qualifications

• Solid experience in the automotive sector.
• Strong teamwork and communication skills within a dynamic environment.
• Professional proficiency in both Italian and English.

Responsabilités

• Provide on‑site support and consulting within the Italian Network.
• Drive commercial development and achieve sales targets.
• Monitor service KPIs and analyze performance data.

Connaissances

Solid experience in the automotive sector

Strong teamwork and communication skills

Professional proficiency in Italian and English

Formation

Degree in technical, economic, or legal disciplines

Outils

Microsoft Office

Power BI

Database systems

Description du poste

Join a fast‑growing team. Shape the future of mobility.

Changan is one of the world’s most rapidly expanding automotive groups. In Italy, we are entering an exciting start‑up phase, building our Aftersales operations with energy, ambition, and a strong collaborative spirit.

We are looking for an Aftersales Area Manager who is ready to support the development of our Italian network and help us deliver an exceptional customer experience.

What You Will Do

In this role, you will:

• Provide on‑site support and consulting within the Changan Italy Network.
• Drive commercial development and help achieve After‑sales organizational and sales targets.
• Promote contractual products and initiatives tied to Changan Italy partnerships.
• Work with Partners to deliver high‑quality service and boost customer satisfaction and loyalty.
• Support participation in promotional initiatives developed by Changan.
• Monitor service KPIs and analyze surveys, performance data, and promotional actions.
• Ensure compliance with After‑sales standards defined in active contracts.
• Manage Workshop Tests and prepare related action plans.
• Analyze territory and Network capacity to improve productivity.
• Support the Network on technical topics, warranties, CRM activities, and marketing actions.
• Monitor the correct use of the Changan brand and identify any unauthorized applications.
• Prepare reports and presentations related to Aftersales activities.
• Availability for frequent national travel.
• Professional proficiency in both Italian and English.
• Degree in technical, economic, or legal disciplines.
• Knowledge of Microsoft Office, Power BI, and database systems.
• Solid experience in the automotive sector.
• Strong teamwork and communication skills within a dynamic, high‑energy environment.
• Play a key role in an exciting market‑launch and start‑up phase.
• Work in a lively, energetic, collaborative team.
• Directly influence the growth of a global automotive brand in Italy.
• Contribute to building best‑in‑class Aftersales operations and partnerships.

Ready to accelerate your career?

If you’re excited about shaping a new brand, driving growth, and working in a high‑energy environment, we want to hear from you.

Apply now and help build the future of Changan Italy.