Aftersales Area Leader – North Italy

Volvo Group; Losine; Presencial; EUR 45.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Company car

Annual bonus

Resumo da vaga

Volvo Group is seeking an Aftersales Area Manager for North Italy. You will implement policies and strategies for parts and services, coordinating with the market company and network to achieve after-sales goals.

The role requires leadership to drive spare parts and service initiatives, and travel within the region may be required. You will oversee training needs, roll out new tools, manage dealer relationships, and ensure KPI-based performance.

Qualificações

• University degree or equivalent professional experience.
• Experience in automotive and trucks, commercial vehicles and/or technical environments.
• Fluent in English, French is a plus.

Responsabilidades

• Supervise network animation on spare parts sales and service.
• Negotiate service targets with dealers and define action plans.
• Follow up action plans on customer satisfaction and complaints based on KPI.

Conhecimentos

Sales negotiation

After sales

Spare Parts

Warehouse management

Marketing tools

Market analysis

Customer satisfaction

Leadership

Action plans

Formação

University degree

Professional experience

Ferramentas

DMS tools

Descrição da vaga

Volvo Group is seeking an Aftersales Area Manager for North Italy. You will implement policies and strategies for parts and services, coordinating with the market company and network to achieve after-sales goals.

The role requires leadership to drive spare parts and service initiatives, and travel within the region may be required. You will oversee training needs, roll out new tools, manage dealer relationships, and ensure KPI-based performance.