Aftermarket Service Engineer

Magaldi Power S.P.A.; Salerno; In loco; EUR 42.000 - 62.000; Tempo pieno

Descrizione del lavoro

A leading machinery manufacturer in Salerno seeks an Aftermarket Service Engineer to ensure optimal operation of equipment at customer sites. Responsibilities include maintaining customer satisfaction, overseeing installations, and troubleshooting equipment issues. The ideal candidate will have a technical degree and over 5 years of experience in industrial maintenance, preferably in foundry or power plant settings. Strong communication and organizational skills are essential for managing projects efficiently.

Competenze

• 5+ years of experience in industrial maintenance and service, preferably in foundry or power plant environments.
• Ability to read engineered drawings is required.
• Technical skills to read technical drawings and modify as necessary.
• Technical skills: Ability to read technical drawings, use computer software, and make modifications.
• Soft Skills: Strong communication skills to work with teams and attend meetings; excellent organization and time management to handle multiple projects and deadlines.

Mansioni

• Ensure customer satisfaction with proactive visits and communication.
• Review and recommend maintenance for customer equipment.
• Oversee new equipment installations on-site.
• Document customer issues and provide service recommendations.
• Assist in promoting aftermarket services and spare parts.
• Maintain a proper service schedule.
• Help maintain a proper service schedule under the Aftermarket Service Manager.
• Ensure compliance with company and EH&S standards.
• Diagnose faults, repair equipment, and monitor project timelines.

Conoscenze

Strong communication skills

Excellent organization skills

Effective time management

Formazione

Technical degree preferred or equivalent

Strumenti

Familiarity with various software

Descrizione del lavoro

Aftermarket Service Engineer – Magaldi Power SpA

Location: Salerno, Italy
Industry: Industrial Machinery and Bulk Material Handling Systems
Employment Type: Full-time
Travel Abroad: Approximately 50%

ABOUT MAGALDI GROUP

Founded in 1929 in Buccino (Salerno), Magaldi is a global leader in the design and manufacture of industrial machinery and systems for bulk material handling. We serve a wide range of sectors including steelworks, foundries, cement plants, Waste‑to‑Energy facilities, biomass plants, and fossil‑fuel power stations.
In the past twelve years, Magaldi has expanded into thermal energy storage, developing cutting‑edge technologies that contribute to the global energy transition and enable greater integration of renewable sources into power generation systems.

OPEN POSITION: SERVICE ENGINEER

The selected candidate will join the Service Department and be responsible for ensuring optimal operation of Magaldi equipment at customer sites.

MAIN RESPONSIBILITIES

• Customer Satisfaction: Ensure customers are happy with Magaldi equipment through proactive visits and regular communication.
• Maintenance Recommendations & Supervision: Review customer equipment and spare parts, recommend maintenance, and supervise field activities.
• Field Installation Supervision: Oversee new equipment installations with plant personnel and field contractors.
• Service Reporting & Documentation: Document customer problems and provide appropriate service and spare parts recommendations.
• Aftermarket Sales: Support promotion of aftermarket services and spare parts.
• Warehouse Support: Assist in shipping and receiving when needed.
• Scheduling: Help maintain a proper service schedule under the Aftermarket Service Manager.
• Safety: Ensure compliance with company and all local, state, and national EH&S standards.
• Troubleshooting: Act as the local technical expert for diagnosing faults, repairing equipment, recommending preventative maintenance, and monitoring project timelines.

REQUIREMENTS

• Degree: Technical degree preferred or equivalent.
• Experience: 5+ years in industrial maintenance and service; foundry and/or power plant experience preferred.
• IT Skills: Not mandatory, but ability to read engineered drawings is required; familiarity with various software is a plus.
• Technical Skills: Ability to read technical drawings, use computer software, and make modifications.
• Soft Skills:
  • Strong communication skills to work with teams and attend meetings.
  • Excellent organization skills to manage multiple projects and strict deadlines.
  • Effective time management, including monitoring others’ time to keep projects on schedule.

EMPLOYMENT TERMS

Salary and level of employment will be commensurate with experience and qualifications.

Equal Opportunity Employer

Magaldi is an equal opportunity employer and values diversity in our workforce. We encourage all qualified individuals to apply.