Add Front Office Schio

Colosseum Dental Group; Schio; Presencial; EUR 20.000 - 31.000; Jornada completa

Descripción de la vacante

Colosseum Dental Group in Schio, Veneto, seeks a Dental Health Secretary to manage front desk operations, schedule appointments, maintain patient records, and handle billing. You will support clear communication between patients and dental staff to ensure smooth clinic operations.

The role emphasizes confidentiality, use of dental practice management software, and collaboration with clinicians to provide timely, high-quality patient care in a welcoming environment.

Formación

• High school diploma or equivalent required; additional training in medical/dental administration is a plus.
• Experience in dental/medical administrative role preferred.
• Proficiency with dental practice management software and standard office applications.
• Strong organizational skills and attention to detail; ability to handle confidential information.

Responsabilidades

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phones and respond to patient inquiries professionally.
• Facilitate communication between patients and dental staff to support timely care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure front desk is organized and presentable.
• Support clinical staff with administrative tasks to maintain efficient clinic operations.
• Monitor office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Conocimientos

Organizational skills

Time management

Verbal communication

Written communication

Dental software

Data privacy

Educación

High school diploma or equivalent

Training in medical/dental administration

Herramientas

Dental practice management software

MS Office

Descripción del empleo

Job Summary: The Dental Health Secretary is responsible for managing administrative operations within a dental practice. This role ensures the smooth coordination of patient services by handling appointment scheduling, maintaining accurate patient records, processing billing, and supporting clear communication between patients and dental staff. The Dental Health Secretary plays a key role in creating a professional and welcoming environment for all visitors to the clinic.

Key Responsibilities

• Greet patients and manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records, ensuring accuracy and confidentiality.
• Handle billing, invoicing, insurance claims, and payment processing.
• Answer phone calls and respond to patient inquiries in a professional and courteous manner.
• Facilitate communication between patients and dental professionals to support timely and informed care.
• Prepare and manage documentation required for treatments and procedures.
• Ensure the front desk and reception areas are organized and presentable.
• Support clinical staff with administrative tasks as needed to maintain efficient clinic operations.
• Monitor and manage office supplies and coordinate with vendors when necessary.
• Comply with data protection and patient privacy regulations.

Job Qualifications

• High school diploma or equivalent; additional training in medical or dental administration is a plus.
• Previous experience in a dental, medical, or healthcare administrative role preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficiency in dental practice management software and standard office applications.
• Attention to detail and a high level of accuracy in recordkeeping.
• Ability to maintain confidentiality and professionalism at all times.