Account Manager - Growth & Partnerships (Remote 2x/wk)

smartbox; Milano; Ibrido; EUR 29.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent contract

Salary 28.5k–30k EUR gross annually

Annual bonus 20%

Restaurant tickets €8/day

Remote work 2 days/week

Wellbeing program

Descrizione del lavoro

Smartbox is seeking an Account Manager in Milano to strengthen partner relationships and uncover new business opportunities. You will engage daily with partners via phone and online meetings to address questions, review performance, and foster growth.

The role requires strong relationship-building, data-driven insights, and experience with Salesforce and BI tools. Hybrid work policy allows 2 days remote per week, with a permanent full-time contract.

Competenze

• Proven experience in account management or B2B sales.
• Strong relationship-building and communication skills.
• Ability to conduct quarterly business reviews and provide data-driven insights.
• Analytical mindset with proficiency in BI tools and Salesforce.
• Strong organizational skills to manage multiple accounts.
• Ability to resolve issues promptly and balance client satisfaction with company objectives.

Mansioni

• Manage and strengthen relationships with existing partners and identify growth opportunities.
• Lead quarterly business reviews for top accounts and present partner-specific plans.
• Resolve client issues promptly using approved processes and training materials.
• Analyze client data and market trends to recommend actionable strategies.
• Collaborate with Marketing, Ops, Finance, and Product on cross-functional projects.

Conoscenze

Relationship building

Communication

Data-driven insights

Negotiation

Stakeholder management

Strumenti

Salesforce

BI tools

Descrizione del lavoro

Smartbox is seeking an Account Manager in Milano to strengthen partner relationships and uncover new business opportunities. You will engage daily with partners via phone and online meetings to address questions, review performance, and foster growth.

The role requires strong relationship-building, data-driven insights, and experience with Salesforce and BI tools. Hybrid work policy allows 2 days remote per week, with a permanent full-time contract.