Account manager – Companion Animals

Zoetis; Roma; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading pet healthcare company is seeking a Field Sales Representative in the Lazio region to develop long-term partnerships with veterinary practices. Responsibilities include delivering marketing messages, maintaining customer records through CRM, and ensuring compliance with business policies. Candidates should have a technical degree in veterinary and demonstrate exceptional sales ability along with strong communication skills. Frequent travel within the assigned territory is required. This is a full-time position offering a dynamic work environment.

Competenze

• Experience in field sales or customer-facing roles in the animal health industry.
• Ability to retain detailed product information.
• IT literate with a strong focus on planning.

Mansioni

• Deliver product information and marketing messages to target customers.
• Develop and maintain account plans with Veterinarians.
• Ensure compliance with business conduct standards.

Conoscenze

Exceptional sales ability

Strong communication

Influencing skills

Stakeholder management

Ability to work independently

Drive and resilience

Formazione

Technical degree – veterinary

Strumenti

CRM

Standard business software

Descrizione del lavoro

ROLE DESCRIPTION

The purpose of this field-based position is to sell designated product lines to an agreed portfolio of customers, veterinary practices. The person in role is required to develop mutually beneficial and productive long-term partnerships with our customers, and to maintain these relationships with the appropriate quantity & quality of activity. This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines.

Assigned territory: Modena, Reggio Emilia, Parma areas

CORE RESPONSIBILITIES

Planning:

• Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market and industry trends
• Develop and maintain account plans in collaboration with Veterinarians, and ABMs
• Ensure customer information and call reports are continuously updated through CRM system
• Align activities and account plans to marketing programs and management direction in line with the Solution Selling model
• Analyze and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets Relationships
• Develop mutually beneficial and productive long-term partnerships with our customers based on high quality account plans
• Implement bespoke customer solutions using all available resources including products, value add services, Veterinarians and Business Consultants
• Contribute to the success of your team by sharing best practice with colleagues and proactively contributing ideas

Call activity:

• Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers
• Ensure clear and specific objectives exist for each individual call
• Deliver relevant marketing messages, product information and programs consistent with management direction in line with Solution Selling model
• Proactively identify customer opportunities and capitalize on them
• Co-ordinate with colleagues in order to achieve positive changes to the customers understanding and use of our portfolio of products, services and pricing
• Accurately record call activity in the CRM system, in line with company guidance
• Ensure clear and timely follow up plan is in place and actioned

Compliance:

• Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy and local codes of practice
• Maintain accurate business records including CRM and communicate effectively with the Area Business Manager and other stakeholders - Manage allocated customer support budget with tight control to avoid overspends.

KEY SKILLS

• Exceptional sales ability
• Strong communication, influencing skills
• Builds successful and effective relationships
• Knows their stuff
• Able to retain and recall product information to a detailed level
• A strong focus on planning, and a balance of tactical planning with day-to-day operational requirements
• Ability to work independently
• Drive and resilience, demonstrated with a persistent, never give up attitude
• Confidence, likability and an authoritative personality
• Stakeholder management
• Effective at using stakeholders as resources

TRAINING AND QUALIFICATION

• Technical degree – veterinary
• IT literate
• Able to use standard business software and communication tools
• Familiar with CRM and/or similar tools

EXPERIENCE

Experience as either a field sales representative/employee in the animal health industry or a related industry, employee in a customer facing role

TRAVEL REQUIREMENTS

High frequency of travels in the assigned territory (current passport and valid driving licence).

Full time