Zscaler

Tata Consultancy Services; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Tata Consultancy Services is seeking a skilled Zscaler security engineer to manage and optimize ZIA, ZPA, and DLP environments in India. The role covers policy configuration, troubleshooting, and cross-team collaboration to ensure secure access and data protection.

Key responsibilities include policy management, SSL inspection, logs analysis, and health monitoring, with a focus on best practices and incident response. Strong networking knowledge and Zscaler certifications are preferred.

Qualifications

• Strong networking fundamentals (TCP/IP, DNS, HTTP/HTTPS).
• Experience with Zscaler ZIA/ZPA/DLP environments preferred.
• Ability to troubleshoot access, performance, and authentication issues.

Responsibilities

• Configure and support ZIA policies, web filtering, and SSL inspection.
• Configure ZPA policies, connectors, and on-boarding with application teams.
• Manage Zscaler DLP policies and monitor alerts for compliance.
• Perform health checks and incident response for ZIA, ZPA, and DLP.
• Mentor L1/L2 teams and share knowledge on best practices.

Skills

Networking knowledge

Troubleshooting skills

Zero Trust concepts

Team mentoring

Tools

Zscaler ZIA

Zscaler ZPA

Zscaler DLP

Job description

Interview Date : 5th September 2026`(Saturday)

Job Description :

ZIA :

• 1. Manage, configure, and support ZIA policies, web filtering, URL categorization,firewall and SSL inspection.
• 2. Troubleshoot internet access, authentication, application access, and performance issues.
• 3. Analyze ZIA logs and Nanolog data to identify traffic patterns, anomalies, and threats.
• 4. Configure and manage GRE/IPSec tunnels and PAC files.
• 5. Handle escalations related to content filtering, SSL decryption, and bandwidth control.
• 6. Integrate ZIA with identity providers (Azure AD, Okta, SAML, LDAP).
• 7. Optimize ZIA policies based on security best practices and business needs.
• 8. Manage and monitor Zscaler App (Z-App) deployment, updates, and health status.

ZPA :

• 1. Configure and maintain ZPA policies, application segments, and connectors.
• 2. Troubleshoot ZPA connectivity issues, including App Connector failures and segment misconfigurations.
• 3. Perform user access validation and resolve remote access issues.
• 4. Collaborate with application teams for new ZPA onboarding and testing
• 5. Monitor and optimize ZPA performance and resource utilization.
• 6. Integrate ZPA with third-party identity providers for secure Zero Trust Access.
• 7. Provide advanced troubleshooting for TCP/UDP connections through ZPA tunnels.
• 8. Perform regular ZPA policy reviews and clean-ups.

DLP :

• 1. Configure Zscaler DLP policies to protect sensitive data across ZIA and ZPA
• 2. Monitor DLP alerts, incidents, and generate reports for compliance audits.
• 3. Analyze false positives/negatives and fine-tune DLP rules
• 4. Collaborate with compliance and data governance teams on DLP strategies.
• 5. Create custom DLP dictionaries, regex, and machine learning classifiers.
• 6. Escalate complex DLP use-cases to Zscaler TAC for further analysis.

• Perform health checks, monitoring, and incident response for ZIA, ZPA, and DLP
• Work closely with Zscaler TAC and engineering for critical escalations and RCA.
• Stay updated with Zscaler new features, releases, and best practices
• Provide regular training, knowledge sharing, and mentorship to L1/L2 teams.
• Strong understanding of networking (TCP/IP, DNS, HTTP/HTTPS, VPNs)
• Knowledge of networking fundamentals routing switching VLANs SPANs TCP IP protocols. Document network configurations, procedures, and best practices.
• Zscaler certifications like ZCCA-IA, ZCCA-PA, ZCCP-IA/PA are preferred