Cyber Security Specialist

Tata Consultancy Services; Dadri; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Tata Consultancy Services is seeking a skilled IT professional for ZScaler administration. The role covers configuring content filtering, testing policy changes, and generating reports to support secure web access.

You will manage incidents, tickets, and connector updates in collaboration with the Zscaler team. The ideal candidate has 4–16 years of experience, strong knowledge of ZIA, ZPA, and ZDX, and excellent communication to work with cross-functional teams during an in-person interview on

Qualifications

• 4–16 years of relevant IT experience.
• Hands-on experience with ZScaler products and modules.
• Experience in incident management and service requests.
• Strong communication and collaboration skills.

Responsibilities

• Maintain Content Filtering / Proxy configurations.
• Test and validate content filtering changes.
• Provide web filtering reports on request.
• Log and track service management tickets for policies.
• Ensure timely incident resolution within SLAs.
• Coordinate patches and updates with Zscaler teams.
• Review dashboards and logs for errors or security events.
• Assist in network policy and connector management.

Skills

Zscaler

ZIA

ZPA

ZDX

Job description

We are currently hiring for ZScaler, PFB the JD for your reference. If you are interested in this opportunity. Please confirm your availability for 08th Aug-2026 (Saturday) - In-Person Interview.

WALK IN DRIVE DATE

08-AUG-2026

Job Description

Skil l

ZScaler

Experienc e

4 - 16 years

Skills Required

ZScaler, ZIA, ZPA, ZDX,

Roles and Responsibilities

• Maintain Content Filtering / Proxy configurations
• Implement, Test and Validate Content Filtering configuration changes.
• Perform testing of necessary web filtering policies.
• Provide web filtering reports when requested through Service Management
• Submit Service Management requests for blacklisting/ whitelisting or modifying web filtering policies.
• Processes request(s) tickets that are assigned to the content filtering support groups in Service Management.
• Resolve incident ticket(s) to restore service within specified Service Level Agreements (SLAs).
• Work on action tasks for Problem Management process.
• Implement configuration and system changes following Service Management change management process.
• Provide and maintain documentation for Web content filtering services.
• Manage the Zscaler Internet Access minor and major patches by working closely with Zscaler team who will be applying patches on Zscaler cloud based ZIA, ZPA
• Daily review of Client ZPA dashboard
• Review Dashboard for errors and issues
• Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down)
• Provide checks in dashboard to monitor for discovered servers
• Ensure log are forwarded to Client SIEM
• Monitor for unexpected blocks and errors
• Review access related tickets from end users
• Assist in implementing micro-segmentation of policy
• Ensure that Connectors update every week, primary then secondary by working closely with Zscaler
• Confirm connectors are receiving update as scheduled (ZPA connector dashboard) by following up with Zscaler
• Consider restarting any connectors stuck in update process or not updating
• Monitor for individual connectors not updating
• Check release notes of new Zapp versions for impact on ZIA
• Review logs with internal security team
• Deploy Posture Profiles to limit who can access ZPA
• Checking Zapp version and policy assignments
• Checking ruleset for traffic blocks
• Daily review of Client Zapp dashboard for new versions
• Log tickets for unexpected errors as they may be symptoms of larger errors (i.e. a server is down) with Zscaler
• Assign users to be added to different group policies including the pilot user test group for Zapp
• Consider updating to the latest Zapp version at least bi-annually by working closely with Zscaler to do the upgrade