Zone - North - Dealer Success Manager

Cardekho.com; Bathinda; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Cardekho.com seeks a Dealer Success Manager to drive dealer acquisitions and revenue growth in Bathinda. You will manage dealer relationships, monitor service quality, and ensure efficient operations with a focus on dealer satisfaction. Proficiency in Excel and strong communication in English/Hindi are required.

The role requires travel within the region and a proactive approach to improving dealer performance with measurable KPIs.

Qualifications

• Adequate knowledge of Automobile Sector (OEMs, NCBD etc.).
• Digital Marketing Exposure.
• Proficient in MS Excel.

Responsibilities

• Be accountable for new acquisitions of Car/Bike Dealers in his region.
• Be accountable for business from Car/Bike Dealers, Car OEMs.
• Follow up on all leads forwarded to the dealerships.
• Follow up on hot/lost leads, Booking & Retail confirmations.
• Follow up on Test Drive scheduled with customers.
• Own revenue collection from the dealerships.
• Handle dealer-related issues and closure thereof.
• Check service parameters at dealers to ensure better delivery of services.
• Build cordial relationships with dealers.
• Take regular feedback from dealers and implement improvement plans.

Skills

Automobile sector knowledge

Digital marketing exposure

MS Excel

Communication skills

Job description

Position description:

To support the development and growth as an Dealer Success Manager in the organisation. Drive sales numbers, dealer network growth, operational efficiency wih high dealer satisfaction.

Primary Responsibilities:

• Be Accountable for new acquisitions of Car/Bike Dealers in his region
• Be Accountable for business from Car/Bike Dealers, Car OEMs
• Take responsibility for the following up on all the leads forwarded to the dealerships.
• Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations.
• Take follow ups on the Test Drive scheduled to the customers
• Own Revenue collection from the dealerships.
• Handle all the dealer related issues and enclosure of the same.
• Check service parameter on regular interval at Dealer to ensure better delivery of services.
• Build cordial relationship with Dealers.
• Take regular feedback from dealer & executing improvisation plan for the same.

Key Performance Indicators:

1.Accruals 2.Lead Limit 3.CPL 4.Collections

Required Competencies:

1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel

Required Skills:

1.Good Communication Skills - English & Hindi and local language 2.Open to travel

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.